Luxury Cruise Sales Consultant — Hybrid, Elite Clientele

Antella Travel Recruitment; City Of London; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

A luxury cruise recruitment agency is seeking a Travel Cruise Sales Consultant in Central London. Offering a base salary up to £37,000 plus bonuses, this hybrid role involves handling both new and existing cruise bookings for discerning clients. Candidates must have experience in luxury cruise sales and excellent customer service skills. Benefits include 23 days holiday, pension, and fam trips. The role requires attention to detail and the ability to work under pressure.

Benefits

Company based bonus

23 Days Holidays 8 bank holidays

Fam trips

Pension

Hybrid working

Qualifications

• Experience in luxury cruise sales and customer service.
• Strong attention to detail under pressure.
• Ability to manage booking requests efficiently.

Responsibilities

• Booking all aspects of the client's cruises as well as making/amending to existing reservations.
• Checking availability and confirming cruise options available.
• Dealing with any pre-departure or post-holiday queries.
• Processing guest information and special requests.
• Working to targets whilst delivering excellent customer service.

Skills

Previous reservations or customer services experience dealing with top end clients

Extensive luxury cruise product knowledge

Ability to develop rapport with a discerning client base

Good telephone manner and communication skills

Good Customer Services skills

Job description

A luxury cruise recruitment agency is seeking a Travel Cruise Sales Consultant in Central London. Offering a base salary up to £37,000 plus bonuses, this hybrid role involves handling both new and existing cruise bookings for discerning clients. Candidates must have experience in luxury cruise sales and excellent customer service skills. Benefits include 23 days holiday, pension, and fam trips. The role requires attention to detail and the ability to work under pressure.