Luxury Client Concierge & Brand Advocate

PRADA; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury fashion brand in Greater London seeks a passionate ambassador to promote their brand philosophy. The role is focused on maximizing sales and creating memorable customer experiences. Responsibilities include capturing customer data, fostering relationships, and ensuring an exceptional in-store environment. Ideal candidates should possess excellent communication skills, a passion for luxury fashion, and an ability to work both independently and in teams. The company values diversity and inclusion, offering equal opportunities for all individuals.

Qualifications

• Strong passion for the luxury retail industry.
• Ability to create welcoming environments for customers.
• Experience in handling customer complaints effectively.

Responsibilities

• Maximize individual and team sales while providing a luxury customer experience.
• Capture Customer data to build personalized relationships.
• Maintain high standards of shop floor and visual display.

Skills

Passion for selling and stores

Curiosity and interest in luxury/fashion, art, and design

Experience of building long-lasting relationships with clients

Excellent communication and interpersonal skills

Ambition and problem-solving skills

Job description

A leading luxury fashion brand in Greater London seeks a passionate ambassador to promote their brand philosophy. The role is focused on maximizing sales and creating memorable customer experiences. Responsibilities include capturing customer data, fostering relationships, and ensuring an exceptional in-store environment. Ideal candidates should possess excellent communication skills, a passion for luxury fashion, and an ability to work both independently and in teams. The company values diversity and inclusion, offering equal opportunities for all individuals.