Luxe Beauty Store Team Leader
L'OREAL GROUP
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Benefits offered by this job
Job summary
L’Oréal Luxe is seeking a One Luxe Team Leader to drive exceptional customer experiences and exceed performance targets in a luxury beauty store. You will lead and develop the store team, coaching for high standards of service, product knowledge, and brand storytelling.
You will champion growth plans, oversee events, and build strong relationships with store managers and key stakeholders to deliver superior results and a world-class consumer journey.
Qualifications
- Experience leading a luxury retail team
- Proven ability to recruit and develop Beauty Advisors
- Strong coaching and feedback skills
- Track record of monitoring performance and delivering improvements
- Experience resolving HR issues and maintaining a positive work environment
Responsibilities
- Lead a World Class Customer Experience by coaching staff to deliver luxury service across brands.
- Drive Retail Performance through strategic plans, events, and growth initiatives.
- Develop and implement recruitment, onboarding and continuous training for team members.
- Monitor team performance, provide feedback, and address underperformance.
- Maintain Brand VM standards and ensure counter hygiene and stock management.
- Collaborate with store leadership to build loyalty with VIP customers.
Skills
Job description
L’Oréal Luxe is seeking a One Luxe Team Leader to drive exceptional customer experiences and exceed performance targets in a luxury beauty store. You will lead and develop the store team, coaching for high standards of service, product knowledge, and brand storytelling.
You will champion growth plans, oversee events, and build strong relationships with store managers and key stakeholders to deliver superior results and a world-class consumer journey.
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