Luxe Store Leader: Drive World‑Class Service & Growth

L'OREAL GROUP; Liverpool; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Commission scheme

Staff product shop

30 days holiday

Dental insurance discounts

Referral bonuses

Sustainability initiatives

Job summary

L’Oréal Group is seeking a Luxe Assistant Store Manager to lead and develop the store team, delivering world-class experiences for a premium beauty portfolio. You will coach staff to exceed performance targets while maintaining luxury standards across all brand touchpoints.

As a growth-focused leader, you will monitor performance, implement growth plans, and foster strong relationships with store and department managers to drive sustainable store success.

Qualifications

• Experience in luxury retail or premium beauty preferred.
• Strong leadership and coaching abilities.
• Excellent communication and customer service skills.

Responsibilities

• Deliver a world-class luxury service experience through coaching and feedback.
• Act as a L'Oréal Luxe ambassador with personalised service and merchandising standards.
• Demonstrate product knowledge and storytelling to meet customer needs across categories.
• Inform customers about in-store events, promotions, and brand activations.

Skills

Retail acumen

People management

Stakeholder management

Coaching

Operational skills

Job description

L’Oréal Group is seeking a Luxe Assistant Store Manager to lead and develop the store team, delivering world-class experiences for a premium beauty portfolio. You will coach staff to exceed performance targets while maintaining luxury standards across all brand touchpoints.

As a growth-focused leader, you will monitor performance, implement growth plans, and foster strong relationships with store and department managers to drive sustainable store success.