Luxe Beauty Store Manager - Multi-Brand Lead

L'OREAL GROUP; Cambridge; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Product perks

30 days holiday

Health benefits

Referral bonus

Sustainability

Job summary

L’Oréal Group is seeking a Luxe Assistant Store Manager to lead and develop the store team, delivering a world-class customer experience for our luxury brands in-store. You will drive performance targets, coach the team, and ensure exemplary brand standards while building strong relationships with store stakeholders.

You will stay ahead of beauty trends, coach for high performance, and champion a culture of service excellence and growth in a dynamic retail environment.

Responsibilities

• Support to Deliver a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touchpoints throughout the store.
• Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
• Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands history, and offer tailored product knowledge, tips, and techniques to meet customer needs, as well as services across our categories & beauty tech offerings.
• Foster Omni Experiences: through your team Inform new and existing customers about upcoming in-store events, promotions, and brand activations & passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.]
• CoT_job_summary_shortCOMPANY NAME: L’Oréal GroupKEY POINTS: Luxury service leadership, coaching teams, grow store performance

Job description

L’Oréal Group is seeking a Luxe Assistant Store Manager to lead and develop the store team, delivering a world-class customer experience for our luxury brands in-store. You will drive performance targets, coach the team, and ensure exemplary brand standards while building strong relationships with store stakeholders.

You will stay ahead of beauty trends, coach for high performance, and champion a culture of service excellence and growth in a dynamic retail environment.