Luxury Brand Team Lead — Elevate Store Experience

Loreal; Liverpool; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive Compensation

Staff Shop

30 days holiday (incl. BH)

Health & Wellness benefits

Referral Bonus Program

Sustainability initiatives

Job summary

L’Oréal Luxe seeks a proactive One Luxe Team Leader to guide a store team in delivering an exceptional luxury shopping experience. You will lead coaching, training, and performance management to ensure the portfolio of brands meets elevated service standards.

You will develop and execute retail plans, manage events, and cultivate a loyal VIP customer base while collaborating with store managers and area leadership to exceed targets.

Qualifications

• Experience leading a store team in luxury or premium beauty is preferred.
• Proven ability to drive sales targets and customer satisfaction.
• Strong coaching and people development skills.

Responsibilities

• Lead and develop store team to deliver world-class consumer experience.
• Act as ambassador for L’Oréal Luxe with brand standards and service quality.
• Drive retail plans, events, and promotions to exceed KPIs.
• Monitor performance, provide coaching, and manage HR issues when needed.

Skills

Retail Management

People Management

Customer Service

Brand Knowledge

Tools

Tamigo

POS systems

Job description

L’Oréal Luxe seeks a proactive One Luxe Team Leader to guide a store team in delivering an exceptional luxury shopping experience. You will lead coaching, training, and performance management to ensure the portfolio of brands meets elevated service standards.

You will develop and execute retail plans, manage events, and cultivate a loyal VIP customer base while collaborating with store managers and area leadership to exceed targets.