Lux Spa Receptionist — Premier Guest Experience

Peoplebank; Calne; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Enhanced holiday entitlement (31 days)

Uniform provided

Meals whilst on duty

Pension

Free on-site parking

Free entry to Bowood House and Gardens

Golf Membership discounted

Discounted spa treatments and Templesa

Employee Assistance Programme

Company events

Job summary

Bowood Hotel, Spa & Golf Resort in Calne is seeking a Spa Receptionist to join its friendly, professional spa team. You will warmly welcome guests, manage bookings and enquiries, and ensure a personalised experience throughout their visit.

Full training will be provided; prior spa or reception experience is desirable but not essential. The role is 40 hours per week, including weekends and evenings on a rota basis, with a comprehensive benefits package.

Qualifications

• Excellent communication and organisational skills are essential.
• Welcoming and professional attitude with guest-centric service.

Responsibilities

• Be the first point of contact for Spa guests and members.
• Manage treatment bookings and enquiries.
• Ensure guests receive a professional, friendly and personalised experience.

Job description

Bowood Hotel, Spa & Golf Resort in Calne is seeking a Spa Receptionist to join its friendly, professional spa team. You will warmly welcome guests, manage bookings and enquiries, and ensure a personalised experience throughout their visit.

Full training will be provided; prior spa or reception experience is desirable but not essential. The role is 40 hours per week, including weekends and evenings on a rota basis, with a comprehensive benefits package.