Lung Cancer Screening Patient Coordinator | Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare institution in Milton Keynes seeks a Lung Cancer Screening Patient Coordinator. This role involves managing patient interactions, data handling, and coordinating appointments to enhance early cancer detection. The ideal candidate will have strong communication and organisational skills, along with IT proficiency. This is an excellent opportunity to contribute positively to patient care within a supportive team environment.

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage data accurately and efficiently.
• Experience working in healthcare or related environments.

Responsibilities

• First point of contact for patients in screening.
• Manage patient data and coordinate appointments.
• Support operational improvements for LCS data capture.

Skills

Excellent communication skills

Strong organisational ability

Ability to multitask

Proficiency in IT systems

Team player with a positive attitude

Commitment to outstanding patient experience

Tools

SystemOne

Job description

Lung Cancer Screening Patient Coordinator

Department: Cancer services
Band: 4
Hours: 22.5 hrs

We are looking for a highly motivated and organised individual to play a key role in supporting our Lung Cancer Screening programme. This is a fantastic chance to make a real difference in early cancer detection and patient outcomes.

What we’re looking for

• Excellent communication skills – both verbal and written
• Strong organisational ability and attention to detail
• Ability to multitask and work under pressure to meet deadlines
• Proficiency in IT systems and data management
• A team player with a positive, approachable attitude
• Commitment to delivering outstanding patient experience

Why join us

• Be part of a forward‑thinking team improving early cancer detection
• Work in a supportive environment that values innovation and collaboration
• Opportunities for personal development and career progression

We care. We communicate. We collaborate. We contribute.

Key Responsibilities

• Act as the first point of contact for patients and a vital link in ensuring the smooth running of the screening pathway
• Manage large volumes of data with precision
• Coordinate appointments and provide exceptional customer service to patients and colleagues
• Support the Trust with improvements in data capture within the Lung Cancer Screening (LCS) programme and organise and manage workload to meet competing demands and deadlines
• Respond to urgent requests while supporting the LCS team in other administrative duties as agreed with the LCS Responsible Assessor
• Communicate with patients, colleagues, and external providers through telephone, email and other mediums
• Operate SystemOne to verify registration and clinical details, update episodes with screening results, and make appointments in response to enquiries
• Receive, collate and compute requests for CT scans, liaising with members of staff regarding appointments
• Carry out daily and weekly quality checks and report discrepancies using the Trust’s incident recording systems
• Attend MDT meetings, take relevant meeting notes, and liaise with internal and external departments as required
• Adhere to Health and Safety Trust legislation and infection control policies and comply with all regulations governing Health and Safety at Work and Infection Prevention and Control

Additional Skills and Experience

• Deal with sensitive situations and manage communication methods accordingly
• Provide expertise and project co‑ordination to improve the efficiency and effectiveness of LCS data capture and quality
• Lead on specified work streams that support the improvement of LCS data and redesign processes requiring improvement
• Analyse working systems and existing processes within the LCS programme, addressing training and development requirements where necessary
• Operate SystemOne for patient registration, updating screening results, scheduling appointments and liaising with staff for CT scan requests

Logistics

• Band 4, 22.5 hrs per week
• The role cannot be sponsored
• Interview date: Week commencing 8 December 2025

About the Hospital

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting‑edge research and education. With a ‘Good’ rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24‑bed wards – and the recently approved Women and Children’s Centre, set to open by 2030. Visit our website to explore the latest news and opportunities at MKUH.

Advert closes on Thursday 4 Dec 2025.