Luggage Porter

Concierge; City of Westminster; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hotel group in City of Westminster is seeking a motivated luggage porter. The role involves greeting guests, delivering luggage, and assisting with requests. Ideal candidates will have experience in luxury hotels, a clean driving license, and excellent communication skills. Benefits include a competitive salary, employee discounts, and career development opportunities. Experience in a similar role and knowledge of London is preferred.

Benefits

Competitive salary + service charge

Employee rates for COMO Hotels and Resorts

Career development opportunities

Free meals on duty

28 paid holidays per year

Company Sick Pay

Qualifications

• Experience in a luxury hotel as a Reservations Agent is essential.
• Clean UK driving license required.
• Must be an excellent communicator and collaborator.

Responsibilities

• Greet and assist guests on arrival and departure.
• Deliver and collect luggage, assisting with guest requests.
• Take and deliver room service orders.

Skills

Reservations Agent experience within luxury hotel

Excellent communication skills

High level of organisational skills

Proactive self-driven attitude

Flexible with tasks and shifts

Good general knowledge of London

Job description

COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

We are looking to recruit a motivated luggage porter on a zero-hours contract.

What we will offer you:

• Competitive salary + service charge
• Employee rates for all COMO Hotels and Resorts properties worldwide
• Employee discounts on Nobu London
• Career development opportunities
• A lucrative bonus for introducing someone to any COMO property
• An exciting calendar of wellness and engagement activities
• Access to an Employee assistance programme; offering support and advice
• Free meals on duty
• Free Uniform & laundry service
• 28 paid holidays per year, increasing with service
• NEST Auto-enrollmentPension
• Company Sick Pay

What you will do:

• Greeting and assisting guests on arrival and departure
• Delivering and collecting luggage and assisting with the delivery of guest requests
• Taking and delivering room service orders
• Assisting with guests requests in the front lobby area.
• Ordering and delivering newspapers, housekeeping and valet duties
• Ensuring the lobby area is kept clean and up to high standards

Who you are:

• Reservations Agent experience within a luxury hotel background
• Must have a clean UK driving license
• Excellent communicator and collaborator
• A high level of organisational skills
• A proactive approach with a self-driven attitude
• Flexible with the tasks carried out and the shifts worked as part of a rota that covers 24 hours over 7 days
• Good general knowledge of London in order to assist guests with their bearings