Logistics & Operations Support Specialist

Dfds A/S; Immingham; Remote; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Life assurance cover

Contributory company pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests (

Employee assistance programme with: 24

Retail discounts

Job summary

DFDS is seeking an Operations Support Coordinator to centralise administrative and operational support across transport, compliance, facilities, and commercial activities. You will liaise with third-party hauliers, suppliers, contractors, and internal departments to keep dispatches running smoothly.

The role emphasises organisation, proactive problem solving, and strong communication. You will handle POD and invoicing queries, maintain records, and produce KPI updates as part of a diverse,

Qualifications

• Background in transport, logistics, or operational administration advantageous.
• Highly organized with excellent attention to detail.
• Strong Microsoft Office skills are essential.
• Confident working across different systems and administrative processes.

Responsibilities

• Be the central contact for third-party hauliers, onboarding and relationship management.
• Support transport operations by resolving queries and managing self-billing processes.
• Manage POD, CMR, invoice, and job-costing queries across UK and international operations.
• Maintain compliance records, including insurance documentation, licences, driver handbooks, and supplier agreements.
• Produce KPI updates and support wider business functions with administrative requirements.
• General transport administration when required.

Skills

Organisation

Microsoft Office

Communication skills

Job description

DFDS is seeking an Operations Support Coordinator to centralise administrative and operational support across transport, compliance, facilities, and commercial activities. You will liaise with third-party hauliers, suppliers, contractors, and internal departments to keep dispatches running smoothly.

The role emphasises organisation, proactive problem solving, and strong communication. You will handle POD and invoicing queries, maintain records, and produce KPI updates as part of a diverse,