Logistics Helpdesk & Operations Coordinator

Experis; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics firm in the UK is seeking a Logistics Support Coordinator to join their busy Logistics Helpdesk. This role focuses on managing queries from sales and projects, processing orders, ensuring timely delivery of proof of deliveries, and handling claims efficiently. The ideal candidate will thrive in a fast-paced environment and will help enhance the operational efficiency of the company's logistics processes.

Responsibilities

• Handle queries from Inside Sales, Projects, and Delivery Management.
• Amend, update, and process orders, including 'Buy & Store' requests.
• Ensure the timely acquisition of Proof of Deliveries.
• Progress freight claims efficiently and within set deadlines.
• Arrange carriage forwards and manage suspended orders.
• Handle quotations and delivery tracking with courier partners.

Job description

A leading logistics firm in the UK is seeking a Logistics Support Coordinator to join their busy Logistics Helpdesk. This role focuses on managing queries from sales and projects, processing orders, ensuring timely delivery of proof of deliveries, and handling claims efficiently. The ideal candidate will thrive in a fast-paced environment and will help enhance the operational efficiency of the company's logistics processes.