Logistics Customer Service Advisor (Temp)

Adecco Portugal; Devon and Torbay; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Competitive hourly rate

Flexible working hours

Job summary

Adecco is recruiting a Customer Service Advisor to join our client in Plymouth on a temporary basis. You will be the frontline contact for customers, handling inquiries, providing service details, pricing, and logistics information.

This fast-paced role emphasises clear communication, problem solving, and teamwork, with opportunities to upsell services while delivering outstanding support in the transport and logistics sector.

Qualifications

• Experience in customer service, ideally within transport or logistics.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and the ability to think on your feet.
• Positive attitude with a commitment to delivering high-quality service.
• Ability to work effectively in a team and independently.

Responsibilities

• Serve as the primary contact for customers, addressing inquiries and resolving issues promptly and efficiently.
• Provide accurate information about services, pricing, and logistics.
• Collaborate with team members to enhance the customer experience and streamline processes.
• Maintain comprehensive records of customer interactions and transactions.
• Identify opportunities to upsell services and improve customer satisfaction.

Skills

Customer service experience

Communication skills

Problem solving

Positive attitude

Team and independent work

Job description

Adecco is recruiting a Customer Service Advisor to join our client in Plymouth on a temporary basis. You will be the frontline contact for customers, handling inquiries, providing service details, pricing, and logistics information.

This fast-paced role emphasises clear communication, problem solving, and teamwork, with opportunities to upsell services while delivering outstanding support in the transport and logistics sector.