Logistics Contracts Manager

WR Logistics; Essex; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading logistics company in Essex is seeking an experienced Logistics Contracts Manager to oversee two major customer contracts. You will manage operational and financial performance, lead teams, and ensure compliance with SLAs and KPIs. The ideal candidate has 3-5 years' experience in logistics or 3PL operations, specifically in Groupage and Fashion logistics. This role offers a salary of £55,000 - £65,000 plus benefits including pension and private healthcare.

Benefits

Company pension

Private healthcare

Life assurance

Fully funded European induction programme

Ongoing career development

Qualifications

• 3-5 years' experience in logistics or 3PL operations.
• Proven experience in Groupage and Fashion logistics is essential.
• Strong Excel and WMS experience.

Responsibilities

• Own operational and contractual performance for two key contracts.
• Lead on-site warehouse, admin, and customer service teams.
• Manage SLAs, KPIs, and customer relationships.
• Control operational costs and contract-level P&L performance.
• Ensure Health & Safety and operational compliance.
• Drive continuous improvement and efficiency initiatives.

Skills

Groupage and Fashion logistics experience

Customer-facing contract management

KPI/SLA management

People leadership

Strong Excel experience

WMS experience

Job description

Logistics Contracts Manager

Location: London Gateway

Salary: 55,000 - 65,000 + senior benefits

Reporting to: UK General Manager

About the Business

We are a leading European logistics and transportation group, delivering integrated 3PL solutions across multiple markets. Privately owned and growing, London Gateway is a key strategic hub in our UK expansion, offering real influence and career progression.

The Role

We are seeking an experienced Logistics Contracts Manager to take ownership of two major customer contracts, with essential experience in Groupage and Fashion logistics. Following a fully funded induction at our European headquarters, you will be responsible for the operational, contractual, and financial performance of the London Gateway site, with scope to support additional UK locations as the business grows.

Key Responsibilities

• Own operational and contractual performance for two key contracts
• Lead on-site warehouse, admin, and customer service teams
• Manage SLAs, KPIs, and customer relationships
• Control operational costs and contract-level P&L performance
• Ensure Health & Safety and operational compliance
• Drive continuous improvement and efficiency initiatives

About You

• 3-5 years' experience in logistics or 3PL operations
• Proven Groupage and Fashion logistics experience (essential)
• Strong customer-facing contract management and KPI/SLA experience
• Confident people leader with a commercial mindset
• Strong Excel and WMS experience

Salary & Benefits

• 55,000 - 65,000 base salary
• Company pension
• Private healthcare
• Life assurance
• Fully funded European induction programme
• Ongoing career development

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.