Lived Experience Engagement Facilitators | Coventry and Warwickshire Partnership NHS Trust

Coventry and Warwickshire Partnership Trust; Warwick; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization in the UK is hiring lived experience engagement facilitators to work on adult mental health wards. The role emphasizes co-production and ensuring patient perspectives are included at all levels of service delivery. Candidates should have lived experience of mental ill health or as a carer, with a passion for improving patient experience. The position offers generous benefits and flexible working opportunities.

Benefits

Generous annual leave

Flexible working opportunities

Learning and development opportunities

Salary sacrifice schemes

Employee discounts

Well-being support

Qualifications

• Experience of an inpatient mental health ward or as a carer of an inpatient.
• Ability to facilitate group and one-to-one sessions.
• Experience in championing co-production is essential.

Responsibilities

• Ensure patients’ voices are heard at all levels.
• Facilitate sessions with patients, carers, and staff.
• Represent patient perspective in discussions with clinicians.

Skills

Lived experience of mental ill health

Ability to represent patient perspective

Passion for co-production

Job description

Role Overview

We are recruiting lived experience engagement facilitators to work on adult mental health wards in Warwick. The role embeds lived experience across inpatient services and focuses on co‑production, patient voice and partnership.

Key Responsibilities

• Work on the ward to ensure patients’ voices are heard at all levels – from ward rounds to partnership board meetings.
• Facilitate group and one‑to‑one sessions with patients, carers and staff, holding spaces for ideas on service delivery.
• Champion co‑production and feed findings into transformation workstreams to co‑design inpatient services.
• Represent patient perspective in discussions with clinicians, service planners and organisational leaders.

Qualifications & Experience

• Lived experience of mental ill health, trauma or distress as a patient or carer.
• Experience of an inpatient mental health ward or a carer of an inpatient.
• Passion for co‑production and improving patient experience.
• Ability to represent the patient perspective in discussions at all organisational levels.

Benefits & Development

• Generous annual leave entitlement increasing with tenure.
• Flexible working opportunities.
• Excellent learning and development opportunities – apprenticeship frameworks, distance learning, internal training, coaching and mentoring.
• Salary sacrifice schemes – lease car/vehicle, Cycle to Work, home and electronics, gym membership.
• Discounts with retailers, restaurants and entertainment venues via Employee Assistance Programme and NHS discount schemes.
• Well‑being support – in‑house counselling service, external helpline.
• Staff networks and support groups.

How to Apply

For more information see attached support information. If you are unsure please contact Claire Handy on [e-mail]. Full‑funded application and interview support available for people living within Coventry and surrounding areas.

Advert closes Thursday 18 Dec 2025.