Lift Modernisation Sales Specialist (Hybrid)

KONE; Birmingham; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid Working

Pension Scheme

Medical Insurance

Quarterly Commission

Gymflex Membership

Wellbeing Access

Employee Assistance Programme

Long Service Awards

Job summary

KONE is looking for a proactive sales professional in the UK to drive modernisation opportunities for lift assets. You will engage with existing customers over the phone, qualify needs, and coordinate with the modernisation sales team to position upgrades that improve safety, reliability, and energy efficiency.

You will work closely with service, engineering, and sales colleagues to plan future investments while delivering strong customer engagement and meeting KPIs. Hybrid working is available.

Qualifications

• You have experience in a telesales or business development role, which is advantageous.
• You are comfortable communicating with customers and identifying needs and opportunities.
• A technical background helps, but training will be provided to discuss solutions with customers.

Responsibilities

• Approach On and Off service Portfolio customers by phone to discuss lift lifecycle and modernisation.
• Identify ageing equipment and explain benefits of modernisation for safety and efficiency.
• Qualify interest and arrange appointments or quotations for sales teams.
• Collaborate with service engineers to spot upgrade opportunities during maintenance visits.
• Keep accurate records of customer interactions and opportunities in the CRM.
• Set up campaigns to generate leads and support KPI targets.

Skills

Telesales

Business development

CRM

Customer-focused

Tools

Salesforce CRM

Job description

KONE is looking for a proactive sales professional in the UK to drive modernisation opportunities for lift assets. You will engage with existing customers over the phone, qualify needs, and coordinate with the modernisation sales team to position upgrades that improve safety, reliability, and energy efficiency.

You will work closely with service, engineering, and sales colleagues to plan future investments while delivering strong customer engagement and meeting KPIs. Hybrid working is available.