Licensing Tech Support Apprentice – Level 3 Admin

Oldham; Greater Manchester; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

LGPS pension

Staff discounts

Cycle to Work

Job summary

Oldham Council is offering an Apprenticeship Licensing Technical Support Officer role in Oldham. You will gain hands-on experience while undertaking a Level 3 Business Administration Apprenticeship and licensing qualifications, supporting a busy Licensing Team with applications, records, and customer guidance.

You’ll develop practical skills in customer service and regulatory processes within a professional team, with progression upon successful completion of the apprenticeship.

Qualifications

• Strong customer service and communication skills.
• Organised data entry and records management.
• Willingness to learn licensing rules and regulations.

Responsibilities

• Assist with processing licensing applications and documents.
• Provide guidance to applicants by phone, email, and in person.
• Maintain accurate records in licensing databases and systems.
• Support completion of Level 3 Business Administration Apprenticeship.
• Develop knowledge of licensing legislation and council policies.

Skills

Customer service

Administration

Communication

Regulatory knowledge

Tools

Licensing databases

Job description

Oldham Council is offering an Apprenticeship Licensing Technical Support Officer role in Oldham. You will gain hands-on experience while undertaking a Level 3 Business Administration Apprenticeship and licensing qualifications, supporting a busy Licensing Team with applications, records, and customer guidance.

You’ll develop practical skills in customer service and regulatory processes within a professional team, with progression upon successful completion of the apprenticeship.