Licensing Support Specialist – Public Protection

Oldham

Lees

On-site

GBP 28,000 - 29,000

Full time

3 days ago

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Benefits offered by this job

25 days annual leave

LGPS pension scheme

Discounted gym membership

Job summary

Oldham Council is seeking a Licensing Technical Support Officer to join the Public Protection team at Sir Robert Peacock House, Oldham. The role involves handling licensing applications, advising applicants and maintaining records in a fast-paced environment.

Excellent organisational skills and experience in customer service are essential. The position is permanent, full-time, 36.66 hours per week, with salary of £27,724–£29,070 per annum and a focus on compliant processing and stakeholder

Qualifications

Experience in a busy administrative role with general office systems and procedures.
Delivering excellent customer service and working with the public and partner agencies.
Excellent communication, organisational and workload management skills, with the ability to work under pressure and meet deadlines.
Understanding of data protection and handling personal information securely and confidentially.

Responsibilities

Receive, scrutinise and process a wide range of licensing applications, ensuring compliance with legislation and policies.
Provide tailored advice and support to applicants via phone, email, correspondence and face-to-face contact.
Maintain accurate licensing records, registers and databases securely.
Manage workloads to meet statutory timescales while adapting to changing service demands.
Liaise with stakeholders including the public, elected members and partner agencies.