Licensing Apprentice: Tech Support & Compliance

Oldham; Lees; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

LGPS pension

Gym membership discount

Staff discount scheme

Cycle to Work

Wellbeing support

Job summary

Oldham Council is recruiting an Apprentice Licensing Technical Support Officer to join the Public Protection (Licensing) team in Oldham.

This 36.66-hour-per-week role combines a Level 3 Business Administration Apprenticeship with licensing qualifications, providing hands-on experience in processing applications, advising applicants, and maintaining licensing records amid a professional regulatory environment.

Qualifications

• Good communication skills, both verbal and written.
• Ability to prioritise workloads and meet deadlines.
• Willingness to undertake apprenticeship and licensing qualifications.

Responsibilities

• Assist with receipt, checking and processing of licensing applications.
• Provide advice and guidance to applicants by telephone, email, letter and face-to-face.
• Maintain records and update databases and systems.
• Assist with scrutiny of supporting documents to ensure standards.
• Complete Level 3 Business Administration Apprenticeship and licensing qualifications.

Skills

Communication

Numeracy

Customer service

Education

Level 3 Business Administration Apprenticeship

Job description

Oldham Council is recruiting an Apprentice Licensing Technical Support Officer to join the Public Protection (Licensing) team in Oldham.

This 36.66-hour-per-week role combines a Level 3 Business Administration Apprenticeship with licensing qualifications, providing hands-on experience in processing applications, advising applicants, and maintaining licensing records amid a professional regulatory environment.