Public Protection Support & Licensing Assistant

Stockport Council; Stockport; Hybrid; GBP 26.000 - 27.000; Vollzeit

Zusammenfassung

Stockport Council is advertising a Business Support Assistant role within the Thriving Neighbourhoods & Public Protection service. The role supports the Public Protection team with processing applications, handling enquiries, and supporting licensing related tasks.

The position is 37 hours a week, full time, permanent, hybrid working between Stopford House and homeworking. The successful candidate will update case management systems, process documentation, deal with customer contact, and perform

Qualifikationen

• Commitment to high standard of customer service.
• Strong organisational and interpersonal skills.
• Able to learn quickly and meet tight deadlines.
• Proficient in standard office IT applications including MS Office.

Aufgaben

• Updating case management systems.
• Receiving and processing documentation and data; handling confidential information.
• Telephone handling and managing customer contact.
• Working with in-house case management systems.
• Data inputting, quality assurance and financial transactions.

Kenntnisse

Customer service

Organisational skills

MS Office

Tools

Case management systems

In-house ICT systems

Jobbeschreibung

Stockport Council is advertising a Business Support Assistant role within the Thriving Neighbourhoods & Public Protection service. The role supports the Public Protection team with processing applications, handling enquiries, and supporting licensing related tasks.

The position is 37 hours a week, full time, permanent, hybrid working between Stopford House and homeworking. The successful candidate will update case management systems, process documentation, deal with customer contact, and perform