Library Learning & Engagement Lead

Norwich City College; Norwich; On-site; GBP 37,000 - 39,000; Full time

Job summary

Norwich City College is seeking a Library Learning and Engagement Team Leader to provide operational leadership across the library provision. You will manage a team and oversee services across four sites, ensuring an outstanding, accessible library experience for students and staff.

The role requires leading a team, coordinating multi-site operations, and using data to improve service delivery, with a strong emphasis on student engagement and inclusion.

Qualifications

• Experience of leading or supervising a team.
• Experience of managing across multiple sites or services.
• Commitment to improving the student experience.

Responsibilities

• Lead and line manage Library Learning and Skills Officers and Library Student Support Assistants.
• Coordinate day-to-day library operations across four sites.
• Manage library systems and services.
• Oversee library resources, subscriptions and budgets.
• Monitor service performance and analyse library usage data.
• Lead development and delivery of study skills support for students.
• Champion student voice and engagement to enhance services.

Skills

Team leadership

Organisational skills

Student-focused approach

Digital systems

Proactive mindset

Inclusive practice

Job description

Norwich City College is seeking a Library Learning and Engagement Team Leader to provide operational leadership across the library provision. You will manage a team and oversee services across four sites, ensuring an outstanding, accessible library experience for students and staff.

The role requires leading a team, coordinating multi-site operations, and using data to improve service delivery, with a strong emphasis on student engagement and inclusion.