Lead Librarian - Learning & Student Engagement

Norwich City College of Further and Higher Education; Norwich; On-site; GBP 37,000 - 39,000; Full time

Job summary

City College Norwich, part of Norwich City College of Further and Higher Education, is seeking a Library Learning and Engagement Team Leader to provide operational leadership across our library provision, spanning multiple sites. The role combines people leadership, service development and management to enhance student support and the student experience.

You will lead a team, coordinate operations, manage resources and develop study-skills support, driving engagement and ensuring accessible,

Qualifications

• Experience of leading or supervising a team.
• Strong organisational skills with experience of managing priorities across multiple sites or services.
• A student-focused approach and a genuine commitment to improving the student experience.
• Confidence using digital systems and technology to improve services, efficiency and accessibility.

Responsibilities

• Leading and line managing a team of Library Learning and Skills Officers and Library Student Support Assistants.
• Coordinating day-to-day library operations across four library sites.
• Managing library systems and services.
• Overseeing library resources, subscriptions and budgets.
• Monitoring service performance and analysing library usage data.
• Leading the development and delivery of study skills support for students.
• Championing student voice and engagement, using feedback to enhance services and improve student experience.

Skills

Leadership experience

Organisational skills

Student-focused approach

Digital systems proficiency

Proactive problem solving

Commitment to inclusion

Job description

City College Norwich, part of Norwich City College of Further and Higher Education, is seeking a Library Learning and Engagement Team Leader to provide operational leadership across our library provision, spanning multiple sites. The role combines people leadership, service development and management to enhance student support and the student experience.

You will lead a team, coordinate operations, manage resources and develop study-skills support, driving engagement and ensuring accessible,