Library Learning and Engagement Team Leader

Norwich City College of Further and Higher Education; Norwich; On-site; GBP 37,000 - 39,000; Full time

Job summary

City College Norwich, part of Norwich City College of Further and Higher Education, is seeking a Library Learning and Engagement Team Leader to provide operational leadership across our library provision, spanning multiple sites. The role combines people leadership, service development and management to enhance student support and the student experience.

You will lead a team, coordinate operations, manage resources and develop study-skills support, driving engagement and ensuring accessible,

Qualifications

• Experience of leading or supervising a team.
• Strong organisational skills with experience of managing priorities across multiple sites or services.
• A student-focused approach and a genuine commitment to improving the student experience.
• Confidence using digital systems and technology to improve services, efficiency and accessibility.

Responsibilities

• Leading and line managing a team of Library Learning and Skills Officers and Library Student Support Assistants.
• Coordinating day-to-day library operations across four library sites.
• Managing library systems and services.
• Overseeing library resources, subscriptions and budgets.
• Monitoring service performance and analysing library usage data.
• Leading the development and delivery of study skills support for students.
• Championing student voice and engagement, using feedback to enhance services and improve student experience.

Skills

Leadership experience

Organisational skills

Student-focused approach

Digital systems proficiency

Proactive problem solving

Commitment to inclusion

Job description

Library Learningand Engagement Team Leader

Student Services –based at City College Norwich but to cover all sites

37 hours per week,52 weeks per year

£36,701 - £38,738per annum

We are looking for anexperienced and motivated Library Learning and Engagement Team Leader toprovide operational leadership across our library provision, ensuring studentsand staff receive an outstanding, accessible and responsive service. This rolecombines people leadership, service development and operational management,making it an excellent opportunity for someone who is passionate aboutlibraries, student support and enhancing the student experience.

What you’ll be doing

• Leading and line managing a team of Library Learningand Skills Officers and Library Student Support Assistants
• Coordinating day-to-day library operations acrossfour library sites
• Managing library systems and services
• Overseeing library resources, subscriptions andbudgets
• Monitoring service performance and analysing libraryusage data
• Leading the development and delivery of study skillssupport for students
• Championing student voice and engagement, usingfeedback to enhance services and improve student experience

What we’re looking for

You will have:

• Experience of leading or supervising a team
• Strong organisational skills, with experience ofmanaging competing priorities across multiple sites or services
• A student-focused approach and a genuine commitmentto improving the student experience
• Confidence using digital systems and technology toimprove services, efficiency and accessibility
• A proactive and solutions-focused mindset, with theconfidence to take ownership of challenges and drive positive change
• A commitment to inclusion, equality of opportunityand supporting learners from diverse backgrounds

This role willbe required to work weekends, bank holidays and during college holidays

Closingdate: Sunday 29 November 2026 at Midnight

As a Collegewe are required to undertake various Safer Recruitment checks as set out withinthe guidance from the Department for Education Keeping Child Safe in Education.We require all staff to undertake an enhanced Adult and Child Workforce DBSCheck and to register with the DBS Update Service. From 28 November 2020,changes were made to the DBS filtering rules. As DBS certificates issued beforethis date may have been produced under different filtering arrangements, we areunable to rely on an Update Service status check for certificates issued before28 November 2020. In these circumstances, a new DBS application will berequired.

.