Liaison and Diversion Keyworker (Maternity Cover)

The Nelson Trust; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charitable organization in Gloucester is looking for a dedicated Liaison and Diversion Keyworker to support women diverted from the Criminal Justice System. You will offer personalized, trauma-informed assistance while coordinating referrals and maintaining stakeholder relationships. With at least 2 years of experience in working with complex needs, you will make a real difference in women's lives. A driving license and willingness to travel are required. This position offers a supportive environment and comprehensive development programs.

Benefits

Comprehensive training and development programme

Generous pension scheme

Positive working environment

Qualifications

• At least 2 years' experience working with women with multiple complex needs.
• Experience in needs assessment and support plan delivery.
• Car driver with current licence and willingness to travel.

Responsibilities

• Coordinate and oversee referrals to appropriate support services.
• Provide personalised, trauma-informed support.
• Work closely with core services to ensure comprehensive care.
• Develop and maintain positive relationships with stakeholders.

Skills

Partnership development

Communication skills

Interpersonal skills

Trauma-informed support

Job description

Overview

You'll be working in partnership with Gloucestershire Health and Care NHS Foundation Trust to deliver a gender-specific diversionary scheme. Your mission? To divert women away from the Criminal Justice System and into comprehensive support packages at the earliest opportunity. You'll be the guiding light, providing 1:1 signposting, practical advice, and holistic support to help women build their confidence and make positive changes.

Responsibilities

• Coordinate and oversee referrals to appropriate support services.
• Provide personalised, trauma‑informed support.
• Work closely with core services to ensure comprehensive care.
• Develop and maintain positive relationships with stakeholders.

Qualifications

• At least 2 years' experience working with women with multiple complex needs.
• Strong partnership development skills.
• Experience in needs assessment and support plan delivery.
• Excellent communication and interpersonal skills.
• Car driver with current licence and willingness to travel.

Benefits

The Nelson Trust is looking for a dedicated and dynamic Liaison and Diversion Keyworker to join our Women's Community Services team in Gloucester! This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people's lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.