Lettings Negotiator

Northern Estate Agencies Limited; Oldham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A property management company in Oldham is seeking a proactive individual for a client-facing role. You will be responsible for promoting the company, managing tenant inquiries and viewings, and ensuring all paperwork for tenancies is completed accurately. This position requires strong organizational skills and a commitment to exceptional customer service. Hours are Monday to Friday with occasional Saturday work. Competitive remuneration and opportunities for professional growth are included.

Qualifications

• Experience in a client-facing role within a sales environment is preferred.
• Strong organisational skills to manage viewings and paperwork efficiently.
• Ability to maintain exceptional customer service standards.

Responsibilities

• Promote Ryder & Dutton to increase revenue.
• Organise viewings and assist tenants through the process.
• Complete pre-tenancy checks and prepare tenancy agreements.
• Facilitate smooth transition to local Property Manager.

Job description

The Role

A client facing role in one of our busy sales offices, you will be responsible for promoting Ryder & Dutton in order to generate an increase in revenue in relation to targets determined by the Line Manager whilst at all times maintaining an exceptional customer service experience.

You will be the first point of contact for all enquiries from Landlords and prospective tenants relating to rental properties. You will organise viewings for prospective tenants and guide them through the viewing process. You will obtain viewing feedback and pass this on to the Landlord and Property Valuer.

You will undertake all pre-tenancy checks during the application process, such as obtaining references and ensuring all relevant paperwork for the property is in order ahead of any move in by an applicant, eg Energy Performance Certificates, Gas Safety Certificates, Electrical Installation Condition reports, Legionella Risk Assessment etc. You will be responsible for dealing with the Applicant and Landlord during the offer of a tenancy including drawing up tenancy agreements.

Once a move-in date has been agreed you will ensure a smooth hand over of the Applicant, Landlord and the process to date to the local Property Manager who will oversee the tenancy from the date of move in.

Hours of work are Monday to Friday 09 : 00am to 5 : 00pm with 1 hour unpaid lunch plus 1 in 4 Saturdays from 10 : 00am to 2 : 00pm on a rota basis.