Lettings Branch Manager

Humphrey & Kirk; Ilford; On-site; GBP 20,000 - 32,000; Full time

Job summary

A lettings agency in Ilford is seeking a Lettings Branch Manager to lead a team, drive business growth, and maintain strong relationships with clients. The successful candidate will have at least two years of experience in residential lettings and demonstrate strong communication and leadership skills. With a competitive salary structure and opportunities for professional development, this role is designed for someone ready to advance their career in property management.

Benefits

Company car or car allowance

Fully funded training

Access to performance incentives

Qualifications

• Minimum of two years in residential lettings at Senior Negotiator level or above.
• Ability to foster a positive team culture and support professional development.
• Experience in creating and executing business plans.

Responsibilities

• Lead daily meetings and coach the team.
• Focus on generating new and repeat business.
• Develop and maintain positive relationships with landlords and tenants.

Skills

Leadership and Coaching

Strong Communication Skills

Business and Market Awareness

Regulatory Knowledge

Organisational Skills

IT Proficiency

Job description

Lettings Branch Manager – Barkingside

Salary: £20,000 - £32,000 (dependent on experience)
On-Target Earnings: £60,000+ in the first year
Additional Benefits: Three-month retainer while building your pipeline, uncapped commission scheme, company car or car allowance, enrolment onto a fully funded Level 3 Award in Property and Housing Management (including ARLA), career progression opportunities, and participation in the company-wide Elevate incentive program.

About the Role

This is a fantastic opportunity for an experienced residential lettings professional looking to take the next step in their career. As Lettings Branch Manager, you will lead and develop your team, drive business growth, and maintain strong client relationships, ensuring a seamless lettings process for landlords and tenants.

Key Responsibilities

• Team Leadership: Lead daily meetings, coach the team to achieve key performance indicators, and conduct one-to-one meetings to assess and support individual performance.
• Business Development: Focus on generating new and repeat business, building a strong pipeline, and identifying opportunities for branch growth.
• Client Relationship Management: Develop and maintain positive relationships with landlords and tenants, ensuring excellent customer service.
• Property Management: Liaise with tenants, arrange property viewings, negotiate offers, and agree new tenancies.
• Regulatory Compliance: Ensure compliance with industry regulations, mitigating business risks.

Essential Skills and Experience

• Industry Experience: Minimum of two years in residential lettings at Senior Negotiator level or above.
• Leadership and Coaching: Ability to foster a positive team culture and support professional development.
• Business and Market Awareness: Experience in creating and executing business plans, as well as monitoring local market trends and competitor performance.
• Strong Communication Skills: Proven ability to build trust with clients, suppliers, and colleagues, while maintaining a professional and approachable manner.
• Regulatory Knowledge: Strong understanding of current legislation related to residential lettings.
• Organisational Skills: Ability to manage a high-volume workload and time-sensitive tasks effectively.
• IT Proficiency: Competency with basic Microsoft packages.
• Full UK Driving Licence: Required for a manual vehicle.

What's in it for YOU?

• Competitive Salary: £25,000 - £30,000 basic, with potential earnings exceeding £60,000 OTE.
• Company Car or Car Allowance: Choose the option that best suits your needs.
• Professional Development: Fully funded training, including the Level 3 Award in Property and Housing Management (ARLA).
• Career Growth: Clear opportunities for progression within the business.
• Performance Incentives: Access to the Elevate incentive program and supplementary payments to support pipeline development.

Take the next step in your career. Apply now or contact us for further details.