Lettings Associate

JOHN D WOOD & CO; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading estate agency in Greater London is seeking a Lettings Associate for their Wimbledon office. The successful candidate will identify business opportunities, conduct market appraisals, and manage the applicant database. Candidates should possess excellent organizational and communication skills, a customer-focused mindset, and a full UK driving licence. The agency promises professional development, generous holiday allowances, and a vibrant work culture.

Benefits

Generous holiday allowance

Professional development programs

Team recognition and awards

Social events and activities

Perks at Work discount scheme

Qualifications

• Strong focus on quality market appraisals and managing applicant databases.
• Desire to work collaboratively and exceed branch targets.
• Experience in customer service is essential.

Responsibilities

• Identify business opportunities and generate appointments.
• Conduct market appraisals and arrange property viewings.
• Maintain communication with landlords and applicants.

Skills

Excellent organisational and prioritisation skills

Excellent written and oral communication skills

Professional approach

Strong customer focus

Desire to meet targets

Self-motivation

Attention to detail

Ability to work in a team

Education

Full UK driving licence

Tools

MS Word

Excel

Outlook

Job description

Lettings Associate

We are looking for Lettings Associate for our Wimbledon office.

Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for Generations, we have specialised in lettings residential property in London and South of England for 150 years.

About the role:

• Identifying business opportunities and create self-generated appointments.
• Participating in exceeding branch target on property appraisals, instructions, lets and other KPIs in line with branch business plan.
• Conducting quality Market Appraisals and win instructions in line with the company standard conversion rate.
• Arranging, organising and conducting viewings and letting properties.
• Managing and maintaining an accurate applicant database.
• Maintaining regular contact with Landlords and applicants and noting all correspondence and communications.
• Facilitating a let through to move in.
• Assisting with business generation.
• Various ad-hoc administration office duties.
• Maintaining goodwill, establishing trust and building long lasting relationships with clients.
• Working collaboratively across all departments and referring business where necessary.

Skills and experience:

• Excellent organisational and prioritisation skills
• Excellent written and oral communication skills
• A professional, positive, ambitious and enthusiastic approach
• A strong customer focus
• Desire to meet and exceed targets
• Self-motivation with a `can do` attitude - High accuracy and attention to detail
• Ability to work on your own as well as in a team
• Intermediate MS Word, Excel, & Outlook skills
• Arithmetic and English competence
• Full UK driving licence

Why join us?

When you join the John D Wood & Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as:

• Generous holiday allowance starting at 23 days increasing to 30 (length of service depending)
• The opportunity to work for one of Englands’ oldest estate agencies known for delivering excellent customer service.
• Team recognition and awards
• Our very popular internal social committee connecting colleagues through sport and other social fun events.
• You will also be entitled to our award winning `Perks at Work` discount scheme offering staff along with their family & friends excellent discounted property services