Lettings Assistant Branch Manager

Spicerhaart; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading property services group in the UK is seeking an Assistant Branch Manager who will provide exceptional service to landlords and tenants, negotiate tenancies, and support team KPIs. Candidates must hold a Full UK Driving Licence and possess strong customer service and IT skills. The role offers competitive earnings with uncapped commission and significant career progression opportunities.

Benefits

Performance Related Bonus

Company Car

Fully-funded training course

Career progression opportunities

Employee Assistance Programme

Qualifications

• Must have a Full UK Driving Licence.
• Experience in a professional leading role.
• Must demonstrate excellent customer service skills.

Responsibilities

• Liaise with tenants and arrange property viewings.
• Negotiate offers and agree new tenancies.
• Market properties using various skills.
• Develop and maintain relationships with landlords and tenants.
• Assist teams in achieving KPIs.
• Support colleagues in manager's absence.
• Generate new and repeat business.
• Ensure properties meet health and safety standards.

Skills

Full UK Driving Licence for a manual vehicle

Team collaboration

Experience leading others

Outstanding customer service

Ability to work under initiative

Good telephone manner

Strong IT skills

Attention to detail

Understanding of residential lettings legislation

Job description

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Overview

Join the U.K's largest independent property services group as an Assistant Branch Manager, where no two days are the same, and where you can deliver exceptional service to both landlords and tenants.

Benefits of being an Assistant Branch Manager

• Complete on-target earnings exceeding £30000 per year
• Performance Related Bonus of £750 for your first 2 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car
• Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
• Career progression opportunities
• Our new company-wide Elevate incentive program
• Employee Assistance Programme

A day in the life of an Assistant Branch Manager

• Liaising with prospective tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Marketing properties to tenants utilizing various marketing skills
• Developing and maintaining strong relationships with Landlords and Tenants
• Assisting the teams to successfully achieve KPI's
• Providing support to your colleagues in your manager’s absence
• A focus on generating new and repeat business
• Canvassing the local area
• Ensuring properties adhere to health and safety standards
• Ensuring your colleagues and the business are risk-averse and follow the highest compliance standards for all regulatory bodies

Essential Skills of an Assistant Branch Manager

• Full UK Driving Licence for a manual vehicle
• Works well with others to create a team spirit and an enjoyable working environment
• Experience leading others in a professional environment
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail
• An understanding of current legislation related to Residential Lettings

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, in the form of Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.

If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.

To All Recruitment Agencies

Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

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