Lettings Administrator

Pertemps Bristol Commercial; East Midlands; On-site; GBP 12,000 - 18,000; Part time

Job summary

Pertemps Bristol Commercial is seeking a Lettings Administrator on a permanent, part-time basis. The role supports the lettings process from viewings through tenancy administration and acts as the first point of contact for prospective tenants.

The candidate will be highly organised, proactive and ensure accurate tenancy documentation and records. The position requires excellent communication skills, proficiency with MS Office, and a clean driving licence.

Qualifications

• Prior lettings experience is essential.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and accuracy under pressure.
• Proficient with MS Office tools (Word, Excel, Outlook).
• Ability to work independently and take initiative.
• Valid UK driving licence and access to own vehicle.

Responsibilities

• Act as the first point of contact for prospective tenants and handle general enquiries.
• Arrange, manage and conduct property viewings
• Prepare and update property particulars
• Create and maintain online property advertisements
• Produce and manage tenancy documentation
• Process tenant deposit payments
• Register and protect tenant deposits through the appropriate deposit protection scheme
• Maintain accurate and up-to-date tenant records
• Provide general administrative support to other members of the team as required
• Assist the Property Manager with property inspections when required

Skills

Lettings experience

Interpersonal skills

Organisational skills

Attention to detail

MS Office (Word, Excel, Outlook)

Independent worker / initiative

Full UK driving licence

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Lettings Administrator

Contract Type: Permanent, Part-Time

Hours: 20-28 hours per week, across 4 days, between 9:30am and 4:30pm (Negotiable)

Days: Flexible, but Fridays are required

About the Role

We are looking for an organised, friendly and proactive Lettings Administrator to join our team. You will be the first point of contact for prospective tenants and will provide support across the lettings process, from arranging and conducting viewings through to tenancy administration.

The successful candidate will be confident dealing with people, highly organised and able to work accurately in a busy environment.

Key Responsibilities

• Act as the first point of contact for prospective tenants and handle general enquiries
• Arrange, manage and conduct property viewings
• Prepare and update property particulars
• Create and maintain online property advertisements
• Produce and manage tenancy documentation
• Process tenant deposit payments
• Register and protect tenant deposits through the appropriate deposit protection scheme
• Maintain accurate and up-to-date tenant records
• Provide general administrative support to other members of the team as required
• Assist the Property Manager with property inspections when required

Skills & Requirements

• Previous lettings experience
• Knowledge of the Bristol area would be advantageous
• Excellent interpersonal and communication skills, with a friendly and approachable manner
• Strong organisational skills and the ability to work effectively under pressure
• Excellent attention to detail and a high level of accuracy
• Good working knowledge of Microsoft Office, particularly Word, Excel and Outlook
• Ability to work independently, use initiative and take responsibility when required
• Full UK driving licence and access to your own vehicle