Administrator

Team Jobs - Commercial; Lower Blandford St Mary; On-site; GBP 27,000 - 31,000; Full time

Job summary

Team Jobs - Commercial is seeking a Lettings Administrator in Bournemouth to provide essential administrative support to the lettings team and deliver a professional service to landlords, tenants, contractors, and colleagues.

You will handle inquiries, maintain accurate databases, and assist with tenancy documentation and move-ins in a busy property environment. Immediate start available.

Qualifications

• Previous administration or customer service experience
• Excellent attention to detail and organisational skills
• Professional telephone manner
• Strong written and verbal communication skills
• Ability to prioritise workload and manage multiple tasks
• Good IT skills and confidence using Microsoft Office systems
• A proactive approach and willingness to learn
• Previous property or lettings experience is desirable but not essential

Responsibilities

• Providing administrative support to the lettings team
• Managing incoming enquiries via telephone and email
• Updating property records and maintaining accurate databases
• Preparing and processing tenancy documentation
• Supporting tenant move-ins and property management processes
• Liaising with landlords, tenants, and contractors
• Arranging appointments and coordinating diaries
• Updating internal systems and maintaining accurate records
• Assisting with general office administration duties
• Providing excellent customer service at all times

Skills

Organised

Reliable

Excellent communication

Customer service

Microsoft Office

Multi-tasking

Tools

Microsoft Office

Job description

Lettings Administrator

Location: Bournemouth

Salary: £12.71 per hour

Job Type: Temporary to Permanent

Hours: Monday to Friday, 08:30am - 5:00pm

Start Date: Immediate Start Available

About the Role

We are currently recruiting for a Lettings Administrator to join a busy and growing property team. This is an excellent opportunity for someone with strong administration skills and a passion for delivering excellent customer service.

The successful candidate will provide essential administrative support to the lettings team, ensuring the smooth running of day-to-day processes and providing a professional service to landlords, tenants, contractors, and colleagues.

Key Responsibilities

• Providing administrative support to the lettings team
• Managing incoming enquiries via telephone and email
• Updating property records and maintaining accurate databases
• Preparing and processing tenancy documentation
• Supporting tenant move-ins and property management processes
• Liaising with landlords, tenants, and contractors
• Arranging appointments and coordinating diaries
• Updating internal systems and maintaining accurate records
• Assisting with general office administration duties
• Providing excellent customer service at all times

About You

We are looking for someone who is organised, reliable, and confident working in a fastpaced environment. You will have excellent communication skills and the ability to build strong relationships with customers and colleagues.

You will ideally have:

• Previous administration or customer service experience
• Excellent attention to detail and organisational skills
• A professional telephone manner
• Strong written and verbal communication skills
• Ability to prioritise workload and manage multiple tasks
• Good IT skills and confidence using Microsoft Office systems
• A proactive approach and willingness to learn
• Previous property or lettings experience is desirable but not essential

TJCOM