Lettings Administrator

Aspire Recruitment; West Kirby; On-site; GBP 17,000 - 22,000; Part time

Job summary

Aspire Recruitment is seeking a Lettings Administrator in Liverpool City Centre to support day-to-day rent operations, handling applications, referencing and move-ins.

This part-time, ongoing temporary role covers tenancy progression, viewings clerk management, documentation, CRM updates and strong customer communication.

You will work Monday to Friday, 16 hours a week, with a focus on accuracy, organisation and excellent service in a busy estate agency environment.

Qualifications

• Strong administrative and organisational skills with attention to detail.
• Proficiency in standard office software (Microsoft Office, email, and property CRM systems).
• Excellent communication and customer service abilities.

Responsibilities

• Process tenancy applications, conduct tenant referencing, and complete Right to Rent checks.
• Support with the viewing of properties and manage viewing logistics.
• Prepare tenancy agreements, register deposits, and ensure compliance documents are up to date.
• Handle landlord and tenant enquiries via phone and email.
• Maintain CRM records, update property listings, and assist with admin duties.
• Coordinate viewings, manage keys, and support the lettings team with office tasks.

Skills

Administrative skills

Organisational skills

MS Office

Communication

Customer service

Tools

Property CRM systems

Job description

Letting Administrator

£14.00 per hour

Liverpool City Centre

Ongoing, temporary contract

Part time hours (16 hours per week), Monday to Friday

About the Role

We are looking for a reliable, organised Lettings Administrator to join a busy property management team. You will help run day-to-day rental operations smoothly by managing the end-to-end tenancy progression process, from initial applications and referencing to final move-ins.

Key Responsibilities

• Tenant Progression: Process tenancy applications, conduct tenant referencing, and complete Right to Rent checks.
• Viewings clerk management: Supporting with the viewing of properties.
• Documentation: Prepare tenancy agreements, register deposits, and ensure all compliance documents are up to date.
• Customer Communication: Handle incoming enquiries from landlords and tenants via phone and email.
• Database Management: Update property listings, maintain accurate CRM records, and assist with utility notifications.
• Team Support: Coordinate viewings, manage keys, and assist the wider property management team with general office administration.

Key Requirements

• Strong administrative and organisational skills with attention to detail.
• Proficiency in standard office software (Microsoft Office, email, and property CRM systems).
• Excellent communication and customer service abilities.
• Previous experience in lettings, estate agency, or a customer-facing office environment is preferred.