Lettings Administrator

Aspire Recruitment; Liverpool; On-site; GBP 16,000 - 23,000; Part time

Job summary

Aspire Recruitment in Liverpool City Centre is seeking a reliable Lettings Administrator to join a busy property management team. You will help run day-to-day rental operations from initial applications and referencing to final move-ins.

This part-time, ongoing temporary role (16 hours per week, Monday to Friday) requires strong admin skills, proficiency in Microsoft Office and property CRM systems, and excellent communication with landlords and tenants.

Qualifications

• Strong administrative and organisational skills with attention to detail.
• Proficiency in standard office software (Microsoft Office, email, and property CRM systems).
• Excellent communication and customer service abilities.
• Previous lettings or estate agency experience preferred.

Responsibilities

• Tenant Progression: Process tenancy applications, conduct tenant referencing, and complete Right to Rent checks.
• Viewings clerk management: Supporting with the viewing of properties.
• Documentation: Prepare tenancy agreements, register deposits, and ensure all compliance documents are up to date.
• Customer Communication: Handle incoming enquiries from landlords and tenants via phone and email.
• Database Management: Update property listings, maintain accurate CRM records, and assist with utility notifications.
• Team Support: Coordinate viewings, manage keys, and assist the wider property management team with general office administration.

Skills

Administrative skills

Organisational skills

Microsoft Office

Communication

Lettings experience

Tools

Property CRM systems

Job description

Letting Administrator
£14.00 per hour
Liverpool City Centre
Ongoing, temporary contract
Part time hours (16 hours per week), Monday to Friday

About the Role

We are looking for a reliable, organised Lettings Administrator to join a busy property management team. You will help run day-to-day rental operations smoothly by managing the end-to-end tenancy progression process, from initial applications and referencing to final move-ins.

Key Responsibilities

• Tenant Progression:Process tenancy applications, conduct tenant referencing, and complete Right to Rent checks.
• Viewings clerk management: Supporting with the viewing of properties.
• Documentation:Prepare tenancy agreements, register deposits, and ensure all compliance documents are up to date.
• Customer Communication:Handle incoming enquiries from landlords and tenants via phone and email.
• Database Management:Update property listings, maintain accurate CRM records, and assist with utility notifications.
• Team Support:Coordinate viewings, manage keys, and assist the wider property management team with general office administration.

Key Requirements

• Strong administrative and organisational skills with attention to detail.
• Proficiency in standard office software (Microsoft Office, email, and property CRM systems).
• Excellent communication and customer service abilities.
• Previous experience in lettings, estate agency, or a customer-facing office environment is preferred.