Lettings Administrator

Additional Resources; Stirling; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

Company pension

Company events

Competitive salary

Job summary

Additional Resources is recruiting a Lettings Administrator in Scotland. You will support the lettings team with property administration, viewings, maintenance enquiries and day-to-day customer communication.

The role offers a salary of £26,000 - £33,000 and benefits, with a proactive, organised candidate expected to manage contractor coordination and tenancy records efficiently.

Qualifications

• Experience in property, lettings or maintenance preferred.
• Excellent communication via phone, email and in person.
• Strong organisational skills and attention to detail.
• Good IT and administrative skills; driving licence required.

Responsibilities

• Manage day-to-day maintenance enquiries from tenants and landlords.
• Coordinate viewings with applicants and landlords; organise inspections.
• Record maintenance issues and arrange repairs with contractors.
• Keep accurate property, tenancy and maintenance records up to date.
• Process property-related invoices accurately and efficiently.
• Provide general administrative support to the lettings team.

Skills

Property experience

Communication skills

IT skills

Driving licence

Job description

An opportunity has arisen for a Lettings Administrator to join a well-established company offering estate agency, letting, legal, and mortgage services, alongside regulated support for buying, selling, and property management.

As a Lettings Administrator, you will be supporting the lettings team with property administration, viewings, maintenance enquiries and day-to-day customer communication.

This full-time role offers a salary range of £26,000 - £33,000 and benefits.

You will be responsible for

• Managing day-to-day maintenance enquiries from tenants and landlords
• Handling enquiries from prospective tenants about property viewings
• Recording maintenance issues and arranging repairs with relevant contractors
• Liaising with tenants, landlords and contractors to progress maintenance matters
• Keeping property, tenancy and maintenance records accurate and up to date
• Processing property-related invoices accurately and efficiently
• Organising viewings with applicants and landlords
• Coordinating routine property inspections
• Providing general administrative support to the lettings team

The candidates from the following background will be considered:

• Lettings Administrator, Property Administrator, Lettings Coordinator, Tenancy Administrator, Property Coordinator, Lettings Assistant

What we are looking for

• Prior experience in property, lettings, maintenance or similar role would be Ideal
• Confident communicating with customers by telephone, email and face to face
• Comfortable handling maintenance matters and coordinating contractors
• Strong organisational skills and good attention to detail
• Professional and approachable manner
• Good IT and administrative skills
• A valid driving licence

What's on offer

• Competitive Salary
• Company pension
• Company events

This is a great opportunity for a proactive and organised Lettings Administrator looking to build their career within the property and lettings sector.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Businesses Regulations 2003.