Lettings Administrator

Worth Recruiting - Property Industry Recruitment; Chatham; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Independent estate agency

Supportive and professional working环境

Potential for future career progession

Job summary

Worth Recruiting - Property Industry Recruitment is seeking a Lettings Administrator for a busy residential letting agency in Chatham (ME4). You will provide essential administrative support to the lettings team, handling tenancy documentation and day-to-day processes to keep transactions moving smoothly.

The ideal candidate is organised with solid experience in lettings administration, excellent communication, and a professional, customer-focused approach.

Qualifications

• Residential lettings administration experience in an estate agency.
• Strong lettings procedures knowledge and tenancy admin.
• Excellent organisational skills with strong attention to detail.
• Confident written and verbal communication.
• Professional telephone manner and customer service skills.
• Experience using estate agency software and IT systems.

Responsibilities

• Providing day-to-day administrative support to the lettings team.
• Preparing tenancy documentation and assisting with the progression of lettings transactions.
• Maintaining accurate property records, applicant details and tenancy files.
• Liaising with landlords, tenants and applicants to provide updates and resolve queries.
• Coordinating appointments, referencing and other essential lettings administration.
• Ensuring paperwork and systems are maintained accurately and in line with company procedures.

Skills

Communication skills

Organisational skills

Attention to detail

Professional telephone manner

Customer service

workload prioritisation

Proactive approach

relationship building

Tools

Estate agency software

General IT systems

Job description

Worth Recruiting - Job Vacancy

For internal purpose only

LETTS ADMINISTRATOR

Vincere Job Ref: job WR98838

Start Date: ASAP

Location and Postcode: Chatham, ME4

Salary: £27k - £30k

Car / Car allowance: Yes

Hours / Days: Monday - Friday / 8:30am - 6pm

Tenure: Permanent / Full Time

A Lettings Administrator is required to join a busy residential estate and lettings agency in the Chatham area. This role would suit an organised administrator with previous experience in the lettings sector and a strong understanding of property administration.

Job Title: Lettings Administrator. Sector: Residential Lettings. Location: Chatham, ME4. Salary: £30,000 per annum. Position: Permanent - Full Time. Reference: WR98838.

Working within a professional lettings team, the successful candidate will provide essential administrative support to the lettings department, helping ensure transactions and day-to-day processes run smoothly.

Excellent communication skills, attention to detail and the ability to manage a varied workload are essential, alongside a professional and customer-focused approach.

What's in it for you (Benefits)

• Competitive salary
• Opportunity to work for a reputable independent estate agency
• Supportive and professional working environment
• Potential for future career progression
• Varied role within a busy lettings department

The Company

• Independent estate agency with a strong local presence
• Established reputation for delivering quality customer service
• Multiple branches serving communities across Kent and South-East London

What you'll be doing (Key Responsibilities) as a Lettings Administrator

• Providing day-to-day administrative support to the lettings team
• Preparing tenancy documentation and assisting with the progression of lettings transactions
• Maintaining accurate property records, applicant details and tenancy files
• Liaising with landlords, tenants and applicants to provide updates and resolve queries
• Coordinating appointments, referencing and other essential lettings administration
• Ensuring paperwork and systems are maintained accurately and in line with company procedures

What our client is looking for (Skills & Experience)

• Previous experience in residential lettings administration within an estate agency
• Good understanding of lettings procedures and tenancy administration
• Excellent organisational skills and strong attention to detail
• Confident communication skills, both written and verbal
• Professional telephone manner and excellent customer service skills
• Experience using estate agency software and general IT systems
• Ability to prioritise workload and meet deadlines in a busy environment
• Professional, proactive approach with the ability to build and maintain relationships

Job Reference: WR98838 - Lettings Administrator - Residential Lettings