Lettings Administrator

Confidential; Leatherhead; On-site; GBP 24,000 - 30,000; Part time

Benefits offered by this job

Part-time role

Pro rata salary

Supportive environment

Career development

Local reputation

Job summary

Confidential in Leatherhead is seeking a Part Time Lettings Administrator to support a busy residential lettings team. This permanent role is for 3 days per week with a pro rata salary around £30k.

You will manage landlord and tenant enquiries, organise tenancy renewals, negotiate deposit releases and maintain accurate records. The ideal candidate has lettings or property administration experience and strong customer service and organisational skills.

Qualifications

• Previous lettings or property administration experience
• Excellent customer service and communication skills
• Strong organisational skills and attention to detail
• Ability to prioritise and manage a varied workload
• Knowledge of the lettings process and tenancy notices

Responsibilities

• Support the Lettings team with day-to-day administration of residential tenancies
• Manage landlord and tenant enquiries professionally
• Organise tenancy renewals and prepare documentation
• Negotiate tenancy deposit releases and resolve queries
• Chase outstanding fees and maintain records
• Liaise with landlords, tenants and third parties to ensure a smooth lettings process

Skills

Residential lettings

Lettings administration

Property management

Customer service

Organisational skills

IT skills

Tools

Property software

Job description

An opportunity has arisen for a Part-Time Lettings Administrator to join a busy residential lettings team in Leatherhead. This role is ideal for an organised, customer-focused individual with previous lettings or property administration experience.

Job Title: Part Time Lettings Administrator

Sector: Residential Lettings

Location: Leatherhead, KT22

Salary: Pro Rata Circa £30k

Position: Permanent / Part Time (3 days)

Reference: WR96795

Working closely with the Lettings team, you will play an important role in ensuring the smooth day-to-day administration of the lettings process.

From managing landlord and tenant enquiries to organising tenancy renewals, negotiating deposit releases and maintaining accurate records, you will provide a professional and efficient service while building strong relationships with clients and supporting the wider team.

What's in it for you (Benefits)

• Part time position working three days per week
• Competitive salary of £30,000 per annum (pro rata) - Subject to hours
• Professional and supportive working environment
• Opportunity to develop your career within residential lettings
• Join a respected independent estate agency with an excellent local reputation

The Company

• Independent estate agency with a strong presence across Surrey
• Committed to providing exceptional customer service and professional advice
• Friendly and collaborative team with a focus on long-term client relationships

What You'll Be Doing (Key Responsibilities) as a Part Time Lettings Administrator

• Support the Lettings team with the day-to-day administration of residential tenancies
• Manage landlord and tenant enquiries in a professional and timely manner
• Organise tenancy renewals and prepare the associated documentation
• Negotiate tenancy deposit releases and resolve related queries
• Chase outstanding fees and maintain accurate records on internal systems
• Liaise with landlords, tenants and third parties to ensure a smooth lettings process

What our client is looking for (Skills & Experience)

• Previous experience in residential lettings, lettings administration or property management
• Excellent customer service and communication skills
• Strong organisational skills with excellent attention to detail
• Ability to prioritise and manage a varied workload
• Good knowledge of the residential lettings process and tenancy notices
• Confident building relationships with landlords, tenants and professional contacts
• Able to work independently as well as part of a team
• Proficient IT skills with the ability to learn new property software systems

Is this the role for you?

Job Reference: WR96795 - Part Time Lettings Administrator- Residential Lettings