Lettings Administrator

Worth Recruiting; Chatham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Independent estate agency

Supportive environment

Career progression

Varied role

Job summary

Worth Recruiting is seeking a Lettings Administrator in Chatham to support a busy residential lettings team. You will handle day-to-day administrative duties, prepare tenancy documentation and assist with lettings progression to ensure smooth transactions.

Key requirements include excellent communication, strong attention to detail, and the ability to manage a varied workload within a professional, customer-focused environment with potential for career progression.

Qualifications

• Experience in residential lettings administration within an estate agency.
• Strong organisation and attention to detail.
• Excellent communication and customer service skills.
• Proficient with estate agency software and IT systems.
• Ability to manage a varied workload in a busy team.

Responsibilities

• Providing day-to-day administrative support to the lettings team.
• Preparing tenancy documentation and assisting with the progression of lettings transactions.
• Maintaining accurate property records, applicant details and tenancy files.
• Liaising with landlords, tenants and applicants to provide updates and resolve queries.
• Coordinating appointments, referencing and other essential lettings administration.
• Ensuring paperwork and systems are maintained accurately and in line with company procedures.

Skills

Lettings administration experience

Organisation skills

Communication skills

Customer service

Attention to detail

Software experience

Tools

Estate agency software

IT systems

Job description

Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Harry Jackson, Jake Churchill, Luke Bradnick

Phone number:

Phone number: [phone], [phone], [phone], [phone], [phone], [phone]

Job Title (CAPS): LETTINGS ADMINISTRATOR

Vincere Job Ref: job WR98838

Start Date: ASAP

Location and Postcode: Chatham, ME4

Tenure: Permanent / Full Time

A Lettings Administrator is required to join a busy residential estate and lettings agency in the Chatham area. This role would suit an organised administrator with previous experience in the lettings sector and a strong understanding of property administration.

Job Title: Lettings Administrator

Location: Chatham, ME4

Salary: £30,000 per annum

Position: Permanent – Full Time

Reference: WR98838

Working within a professional lettings team, the successful candidate will provide essential administrative support to the lettings department, helping ensure transactions and day-to-day processes run smoothly.

Excellent communication skills, attention to detail and the ability to manage a varied workload are essential, alongside a professional and customer-focused approach.

What's in it for you (Benefits)

• Opportunity to work for a reputable independent estate agency
• Supportive and professional working environment
• Potential for future career progression
• Varied role within a busy lettings department

The Company

• Independent estate agency with a strong local presence
• Multiple branches serving communities across Kent and South-East London

What you'll be doing (Key Responsibilities) as a Lettings Administrator

• Providing day-to-day administrative support to the lettings team
• Preparing tenancy documentation and assisting with the progression of lettings transactions
• Maintaining accurate property records, applicant details and tenancy files
• Liaising with landlords, tenants and applicants to provide updates and resolve queries
• Coordinating appointments, referencing and other essential lettings administration
• Ensuring paperwork and systems are maintained accurately and in line with company procedures

What our client is looking for (Skills & Experience)

• Previous experience in residential lettings administration within an estate agency
• Good understanding of lettings procedures and tenancy administration
• Excellent organisational skills and strong attention to detail
• Confident communication skills, both written and verbal
• Professional telephone manner and excellent customer service skills
• Experience using estate agency software and general IT systems
• Ability to prioritise workload and meet deadlines in a busy environment
• Professional, proactive approach with the ability to build and maintain relationships

Is this the role for you?

About Your Application:

• Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful.
• Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website.
• Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.
• Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client’s job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate.

Job Reference: WR98838 – Lettings Administrator – Residential Lettings