Leisure Receptionist: Create Memorable Guest Experiences

Village Hotels; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading leisure hotel chain in the UK is looking for a Leisure Receptionist responsible for greeting guests and providing exceptional customer service. This role involves meeting and welcoming members, taking bookings, and ensuring satisfaction through effective communication and a friendly demeanor. The company offers a wide range of benefits, such as complimentary health memberships, discounts, training opportunities, and flexible working hours, creating an exciting work environment.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drinks

Excellent training and development

Mental health support

Flexible working hours

Company Pension scheme

Qualifications

• Friendly personality with a 'can do' attitude.
• Ability to resolve queries and keep members happy.
• Customer service experience is beneficial.

Responsibilities

• Greet members and guests on arrival.
• Handle bookings and resolve inquiries.
• Ensure top-notch customer service.

Skills

Natural ability to interact with all types of people

Effective selling techniques

Passion for leisure and fitness

Ability to tailor service to individual needs

Drive to achieve and exceed targets

Team mentality

Job description

A leading leisure hotel chain in the UK is looking for a Leisure Receptionist responsible for greeting guests and providing exceptional customer service. This role involves meeting and welcoming members, taking bookings, and ensuring satisfaction through effective communication and a friendly demeanor. The company offers a wide range of benefits, such as complimentary health memberships, discounts, training opportunities, and flexible working hours, creating an exciting work environment.