Leisure Club Receptionist: Guest Experience & Concierge

Village Hotels - Warrington - Leisure; Warrington; Sur place; GBP 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Gym Membership

Hotel Stays: £20 across 35 hotels

Food & Drink: 50% off for you and 5+1

Friends & Family: 25% off F&B

Retail & Lifestyle: Village app store

24/7 Mental Health support

Résumé du poste

Village Hotels - Warrington - Leisure is seeking a friendly Leisure Receptionist to be the first point of contact for members and guests. You will welcome visitors, manage bookings, answer queries, and help guests enjoy a smooth, positive visit while maintaining professional presentation.

Great attitude and energy are valued, with training and career growth opportunities in a busy team. Join us to bring your personality and drive to create memorable experiences for every guest.

Qualifications

• We value attitude and energy as the key to success.
• Friendly, positive, and enjoy working with people in a busy team.

Responsabilités

• Delivering a warm, friendly greeting on arrival and ensuring expectations are met at every opportunity.
• Running the desk efficiently, recording all booking details, and verifying entry for members and guests.
• Keeping the reception area clean and presenting a professional image at all times.
• Knowing the hotel facilities, promotions, and opening times to advise guests.
• Adhering to cash handling, security, and health and safety requirements.

Description du poste

Village Hotels - Warrington - Leisure is seeking a friendly Leisure Receptionist to be the first point of contact for members and guests. You will welcome visitors, manage bookings, answer queries, and help guests enjoy a smooth, positive visit while maintaining professional presentation.

Great attitude and energy are valued, with training and career growth opportunities in a busy team. Join us to bring your personality and drive to create memorable experiences for every guest.