Leisure Centre Receptionist — Customer Care & Admin (Hybrid)

Kirklees Metropolitan Council; Stanley; On-site; CAD 49,000 - 51,000; Full time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

Generous annual leave

Job summary

Durham County Council invites applications for Receptionist roles at Consett Leisure Centre, Chester le Street Leisure Centre, Louisa Centre and Freemans Quay. Roles include 30-hour and casual posts, with an upcoming 31-hour vacancy at Cheser le Street Leisure Centre. The team values thrive and delivers excellent customer experiences across leisure facilities.

Interviews 9 November 2026. Rewards include generous annual leave, local government pension, and flexible hybrid working where applicable.

Qualifications

• NVQ Level 2 in a relevant area
• Experience in working in a customer facing environment
• Clerical or administrative experience
• Cash handling

Responsibilities

• Professionally welcoming customers as they arrive and leave leisure centres, demonstrating the thrive values at all times.
• Dealing with customer service enquires through different contact channels.
• Advising customers using detailed product knowledge to ensure they receive the right experience, supporting the wider team to recruit and retain customers.
• Undertaking administrative tasks using various systems, including CRM and payments, to ensure the customer’s experience is excellent.

Education

NVQ Level 2 or equivalent in a relevant area

Job description

Durham County Council invites applications for Receptionist roles at Consett Leisure Centre, Chester le Street Leisure Centre, Louisa Centre and Freemans Quay. Roles include 30-hour and casual posts, with an upcoming 31-hour vacancy at Cheser le Street Leisure Centre. The team values thrive and delivers excellent customer experiences across leisure facilities.

Interviews 9 November 2026. Rewards include generous annual leave, local government pension, and flexible hybrid working where applicable.