Receptionist

Kirklees Metropolitan Council; Stanley; On-site; CAD 49,000 - 51,000; Full time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

Generous annual leave

Job summary

Durham County Council invites applications for Receptionist roles at Consett Leisure Centre, Chester le Street Leisure Centre, Louisa Centre and Freemans Quay. Roles include 30-hour and casual posts, with an upcoming 31-hour vacancy at Cheser le Street Leisure Centre. The team values thrive and delivers excellent customer experiences across leisure facilities.

Interviews 9 November 2026. Rewards include generous annual leave, local government pension, and flexible hybrid working where applicable.

Qualifications

• NVQ Level 2 in a relevant area
• Experience in working in a customer facing environment
• Clerical or administrative experience
• Cash handling

Responsibilities

• Professionally welcoming customers as they arrive and leave leisure centres, demonstrating the thrive values at all times.
• Dealing with customer service enquires through different contact channels.
• Advising customers using detailed product knowledge to ensure they receive the right experience, supporting the wider team to recruit and retain customers.
• Undertaking administrative tasks using various systems, including CRM and payments, to ensure the customer’s experience is excellent.

Education

NVQ Level 2 or equivalent in a relevant area

Job description

Wellbeing Sport and Leisure Servies are looking for Receptionists to join their team at :-

• Consett Leisure Centre – 30-hour post
• Chester le Street Leisure Centre – Casual
• Louisa Leisure Centre – Casual
• Freeemans Quay – Casual

A 31-hour post will also be coming vacant soon at Cheser le Street Leisure Centre

WHAT IS INVOLVED?

Professionally welcoming customers as they arrive and leave leisure centres, demonstrating the thrive values at all times. Dealing with customer service enquires through different contact channels. Advising customers using detailed product knowledge to ensure they receive the right experience, supporting the wider team to recruit and retain customers. Undertaking administrative tasks using various systems, including CRM and payments, to ensure the customer’s experience is excellent.

We encourage you to contact James Tindale (Consett) via email at [e-mail] or John Walker (Chester le Street) [e-mail] Kevin Lindoe (Louisa Centre, Stanley) [e-mail] Peter Symm (Freemans Quay) [e-mail] to arrange an informal discussion about the role.

WHAT WILL I NEED?

• NVQ Level 2, or equivalent, in a relevant area
• Experience in working in a customer facing environment
• Clerical or administrative experience
• Cash handlingPlease refer to the attached Person Specification for the full criteria.

Where our roles are customer facing and you are required to speak to members of the public, you will be required to demonstrate the ability to speak fluent English. This is a requirement under Part 7 of the Immigration Act 2016.

INTERVIEWS

Interviews will be held on 9 November 2026

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable.

Explore the full range of rewards and benefits on our website

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

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Company: Durham County Council

Salary: £26,016 – £26,847

Location: Stanley, Durham

Sector: Education

Job Role: Teaching Assistant