Leisure Centre Front Desk & Customer Care Specialist

Leeds International; Leeds; Sur place; GBP 15 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Flexible working arrangements

Hybrid work

Résumé du poste

Leeds City Council in Leeds is seeking a friendly Receptionist for Scott Hall Leisure Centre. The role focuses on front-of-house duties, delivering high levels of customer care and supporting administrative tasks.

You'll take bookings, handle payments, know centre activities, and assist management with financial procedures, while abiding by council policies and safeguarding measures. The position is temporary until 31 March 2027, offering a competitive hourly rate of £13.45 and flexible/hybrid

Qualifications

• Experience in front-of-house customer service.
• Energetic, enthusiastic and team oriented.
• Strong sense of responsibility and punctuality.
• Excellent communication and customer care.
• Able to work as part of a team in a leisure environment.

Responsabilités

• Take bookings made over the telephone and in person at reception.
• Process payments for bookings per financial procedures.
• Know activities/services and promote them accordingly.
• Handle customer enquiries as first point of contact.
• Assist Centre Management with administrative and financial duties.
• Comply with Equal Opportunities and Green Strategy policies.
• Carry out additional duties commensurate with post.

Connaissances

Experience

Energetic

Enthusiastic

Team worker

Responsibility

Description du poste

Leeds City Council in Leeds is seeking a friendly Receptionist for Scott Hall Leisure Centre. The role focuses on front-of-house duties, delivering high levels of customer care and supporting administrative tasks.

You'll take bookings, handle payments, know centre activities, and assist management with financial procedures, while abiding by council policies and safeguarding measures. The position is temporary until 31 March 2027, offering a competitive hourly rate of £13.45 and flexible/hybrid