Legal Assistant

Co-op; Bristol; On-site; GBP 25,000; Full time

Job summary

A community-focused organization in Bristol is seeking a Legal Assistant to support case handlers with various administrative tasks. No legal experience is required; candidates should possess strong customer service, organizational skills, and the ability to prioritize work. This role offers a salary of £24,570 plus excellent benefits including an annual bonus, generous holiday entitlement, and discounts. Training and development opportunities are also provided, contributing to growth in an ethical legal business.

Benefits

Annual bonus

28 days holiday plus bank holidays

Pension with up to 10% employer contributions

30% discount on Co-op products

Virtual healthcare

Training and support for development

Qualifications

• Experience in customer service is essential.
• Ability to show proactivity and persistence.
• Strong organizational skills and attention to detail.
• Professional and sensitive communication with external parties.
• Ability to prioritize tasks and adapt to multiple requests.

Responsibilities

• Carry out administrative data entry work.
• Support case handlers with administrative tasks.
• Utilize case management system and Microsoft Excel.
• Maintain a task list effectively.
• Complete ad-hoc requests for team needs.
• Review legal documents for case management.

Skills

Customer service experience

Proactivity and persistence

Organizational skills

Professional communication

Ability to prioritize tasks

Tools

Case management system

Microsoft Excel

Job description

Legal Assistant

£24,570 plus excellent benefits including annual bonus, 28 days holiday (plus bank holidays), and discounts (Work level 6C).

Full time 37.5 hours per week. Fixed shift patterns Monday-Friday, no weekend or evening work.

Office based in Bristol, Almondsbury, with free onsite parking.

We’re looking for Legal Assistants to join our probate team at Co‑op Legal Services.

In this role, you’ll support case handlers with a variety of administrative tasks. You don’t need any legal experience for this role, so if you have the skills we’re looking for, we can offer you the opportunity to grow and develop inిండ an ethical legal business.

What you’ll do

• Carry out high volumes of administrative data entry work including populating forms for 3rd parties.
• Support case handlers by carrying out range of administrative work including printing, handling confidential paperwork, and drafting letters to 3rd parties.
• Work with a case management system and Microsoft Excel.
• Work effectively from a task list, making sure that the task list is well maintained.
• Complete a variety of ad‑hoc requests to meet the needs of the team.
• Gain exposure to the initial stages of case management, reviewing legal documents and making sure the case manager has all they need to start the case.

What you’ll bring

• Customer service experience.
• The ability to show proactivity and persistence to achieve the desired outcome.
• Great organisational skills and attention to detail.
• The ability to communicate professionally and sensitively with external parties, customers, colleagues, and partners.
• The ability to prioritise your work and adapt to multiple requests.

Why Co‑op?

• An annual bonus (based on personal and business performance).
• 28 days holiday (rising to 32 with service) plus bank holidays.
• A pension with up to 10% employer contributions.
• 30% discount on Co‑op products and 10% off other brands.
• Stream – early access to a percentage of your pay as you earn it.
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice.
• 24/7 colleague support service.
• Training and support for your development and career progression.
• Cycle‑to‑work scheme.

A place you’ll belong

We’re building diverse and inclusive teamsCaptured that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process and our inclusion commitments.

If you’re successful in your application, we’ll perform some background checks as part of our pre‑employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co‑op does not offer visa sponsorship for this role.

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co‑op colleague, this does not need to be completed.