Learning & Development Trainer – Hybrid

Parliamentary and Health Service Ombudsman; Manchester; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Civil Service Pension scheme

32.5 days annual leave

One day volunteering leave per year

Employee Assistance Programme (24/7)

Comprehensive learning and development

Employee discount scheme

Bicycle loan scheme

Season ticket loan

Gym membership subsidy

Paid professional memberships

Job summary

Public Service Ombudsman is seeking two Trainers to join our in-house training team in Manchester. You will design and deliver sessions that build colleagues' skills and confidence, delivering training both face-to-face and online.

The role requires comfort presenting, facilitating sessions, and providing feedback in an engaging way. You will work with colleagues and subject matter experts to understand learning needs and develop solutions.

Qualifications

• Experience of facilitating learning across a range of formats, including face-to-face and digital delivery.
• Experience of designing and delivering learning and development activity.
• Experience of working with stakeholders and subject matter experts to support effective learning solutions.

Responsibilities

• Design and deliver training sessions to groups, both in-person and online.
• Facilitate sessions and provide engaging, constructive feedback to learners.
• Collaborate with colleagues and subject matter experts to develop learning solutions.

Skills

Facilitation across formats

Designing learning & development

Stakeholder collaboration

Workload management

Job description

Public Service Ombudsman is seeking two Trainers to join our in-house training team in Manchester. You will design and deliver sessions that build colleagues' skills and confidence, delivering training both face-to-face and online.

The role requires comfort presenting, facilitating sessions, and providing feedback in an engaging way. You will work with colleagues and subject matter experts to understand learning needs and develop solutions.