L&D Manager, Public Service - Hybrid & Development

Consortium; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Civil Service Pension scheme

32.5 days annual leave

hybrid working

Flexible working

Learning & development programme

Employee assistance programme

Season ticket loan

Eye test reimbursement

Gym membership subsidy

Job summary

Public Service Ombudsman in Manchester is seeking a Learning and Development Manager to lead the organisation's learning and development strategy, shaping how we build capabilities and close skill gaps. You will collaborate with senior stakeholders to prioritise needs and translate them into measurable learning interventions that align with our workforce plan.

You will manage programmes, budgets and external providers, while leading a team to deliver high-quality, value-for-money learning.

Qualifications

• experience of working with senior stakeholders to identify corporate learning needs and agree practical solutions
• ability to translate business needs into practical, measurable learning solutions
• experience of working at pace, managing competing priorities and using insight to improve learning impact
• experience in a learning and development or organisational development role leading high performing, customer focussed teams
• experience of commissioning, design, delivery and evaluating of learning and development activity in a changing organisation.

Responsibilities

• Lead learning and development strategy across the organisation.
• Oversee learning programmes, budgets and external providers.
• Lead and develop the learning and development team.
• Translate business needs into practical, measurable learning solutions.
• Collaborate with senior leaders to measure impact and drive improvements.

Skills

Stakeholder engagement

Organisational development

Learning solutions design

Change management

Budget management

Job description

Public Service Ombudsman in Manchester is seeking a Learning and Development Manager to lead the organisation's learning and development strategy, shaping how we build capabilities and close skill gaps. You will collaborate with senior stakeholders to prioritise needs and translate them into measurable learning interventions that align with our workforce plan.

You will manage programmes, budgets and external providers, while leading a team to deliver high-quality, value-for-money learning.