Learning & Development Administrator: Training Ops & Data

South Western News UK; Longparish; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free travel on SWR services

Free travel for spouse/partner and/or

75% discount on other train companies

Full training and development

Excellent pension scheme

Job summary

South Western Railway (SWR) is seeking an organised administrator to support the Learning and Development team. You will handle attendance on training courses, maintain records, and generate KPIs, while ensuring GDPR compliance and coordinating with internal and external stakeholders.

You will manage the training diary, process orders for stationery, and assist with room bookings and course preparation, contributing to a smooth training operation.

Qualifications

• Minimum GCSE in Maths and English Grade A-C or equivalent.
• An interest in Learning and Development would be advantageous.
• Experience of working in an office environment and administration.
• Good working knowledge of a range of IT systems and packages.
• Ability to communicate with people at all levels both verbally and in writing.
• Ability to work as a team and co-share the responsibilities of this busy role.
• Proven evidence of continuous improvement activities.
• Attention to detail.
• Ability to work to a high standard in pressurised situations.

Responsibilities

• Manage the arrangements, including all documentation associated with employee's attendance on training courses, including release from duty as required.
• Update employee records on relevant systems.
• Maintain accurate training information and produce training reports in line with requirements, such as trackers and production of KPIs.
• Ensure compliance with General Data Protection Regulations in all activities.
• Communicate with internal and external stakeholders as required.
• Manage and maintain the training diary and rosters.
• Ordering of stationary and others stores, maintaining stock levels.
• Create and process purchase orders associated with ordering of stationary, stores and training providers.
• Book lunches for training.
• Course preparation activities as required by the training team.
• Booking rooms internally and working with external providers to meet our requirements.
• General Health & Safety of the training and office environment
• Take ownership and responsibility for own areas of work and continuously look to improve processes and practices

Skills

Office administration

Communication

Teamwork

Attention to detail

Continuous improvement

Pressure management

Education

GCSE Maths & English A-C

Tools

IT systems

Job description

South Western Railway (SWR) is seeking an organised administrator to support the Learning and Development team. You will handle attendance on training courses, maintain records, and generate KPIs, while ensuring GDPR compliance and coordinating with internal and external stakeholders.

You will manage the training diary, process orders for stationery, and assist with room bookings and course preparation, contributing to a smooth training operation.