Learning and Development Administrator, COVENT GARDEN RECRUITMENT

Guardian Jobs; Greater London; On-site; GBP 23,000 - 32,000; Full time

Job summary

Guardian Jobs is seeking an organised Professional Development Administrator to support the delivery of training courses, qualifications, conferences and events. You will manage bookings, registrations and delegate communications, maintain accurate CRM records and assist trainers and delegates with enquiries.

This role requires strong administrative skills, attention to detail and proficiency with Microsoft 365 as well as learning systems.

Qualifications

• Strong organisational and administrative abilities with attention to detail.
• Proficient using Microsoft 365 and digital systems for day-to-day tasks.
• Excellent communication and customer service skills with a proactive mindset.

Responsibilities

• Manage bookings, registrations and delegate communications.
• Maintain accurate records across CRM and learning systems.
• Support trainers, delegates and stakeholders with enquiries.
• Assist with the coordination and delivery of training and events.
• Update website and online learning content.
• Gather feedback and support continuous improvement initiatives.

Skills

Administrative skills

Organisational skills

Microsoft 365

Customer service

Communication

Multitasking

Tools

CRM system

Learning management system

Job description

Our client, a membership organisation in the legal sector, is seeking an organised and proactive Professional Development Administrator to support the delivery of training courses, qualifications, conferences and events.

Key responsibilities:

• Manage bookings, registrations and delegate communications.
• Maintain accurate records across CRM and learning systems.
• Support trainers, delegates and stakeholders with enquiries.
• Assist with the coordination and delivery of training and events.
• Update website and online learning content.
• Gather feedback and support continuous improvement initiatives.

About you:

• Strong administrative and organisational skills.
• Excellent attention to detail.
• Confident using Microsoft 365 and digital systems.
• Strong communication and customer service skills.
• Able to manage multiple priorities and deadlines.

This is an excellent opportunity to join a supportive organisation and play a key role in delivering high-quality professional development services.