Lead Workshop Controller – Drive Productivity & Quality

Pembrook Resourcing; Greater London; On-site; GBP 32,000 - 53,000; Full time

Benefits offered by this job

Excellent bonus structure

Manufacturer training

Career development

Job summary

Pembrook Resourcing in the United Kingdom is seeking an experienced Workshop Controller in Dagenham to lead the workshop operations, maximise productivity and maintain high workmanship standards while supporting a team of technicians.

The role offers a £32,000 basic salary with an up to £53,000 OTE, a strong bonus scheme, ongoing manufacturer training and clear opportunities for career progression in a busy dealership.

Qualifications

• Proven ability to lead and manage a workshop team.
• Strong diagnostic and technical understanding.
• Capable of maintaining high quality and safety standards.
• Proactive approach with focus on efficiency.

Responsibilities

• Overseeing the day-to-day running of the workshop.
• Allocating work efficiently to technicians based on skill set and workload.
• Monitoring workshop productivity and ensuring jobs are completed on time.
• Supporting and motivating the workshop team to achieve performance targets.
• Maintaining high standards of quality, health and safety, and manufacturer compliance.
• Liaising with the Service Department to ensure customers are kept informed of repair progress.
• Assisting with technical queries and ensuring an excellent level of customer satisfaction.

Skills

Leadership

Organisational skills

Diagnostic knowledge

Ability to work under pressure

Proactive approach

Job description

Pembrook Resourcing in the United Kingdom is seeking an experienced Workshop Controller in Dagenham to lead the workshop operations, maximise productivity and maintain high workmanship standards while supporting a team of technicians.

The role offers a £32,000 basic salary with an up to £53,000 OTE, a strong bonus scheme, ongoing manufacturer training and clear opportunities for career progression in a busy dealership.