Lead UX & UI Designer

Clarion Housing Group; Greater London; Hybrid; GBP 58,000 - 68,000; Full time

Job summary

A leading housing organization in London is seeking a Lead UX/UI Designer to enhance user experiences across websites and applications. The ideal candidate will possess a strong design portfolio, experience with Figma and Storybook, and a commitment to accessibility in design. Responsibilities include mentoring a design team, managing design tasks, and running user research. This role offers a competitive salary and flexible hybrid work arrangements, aiming to improve how users interact with essential services.

Benefits

Competitive salary

Hybrid work model

Employee benefits package

Qualifications

• Experience in housing or public services is an advantage.
• Confidence managing design work across multiple projects.
• Line management experience preferred.

Responsibilities

• Lead a small team of designers.
• Manage and mentor other designers.
• Design websites, portals, and internal tools.
• Co-create components with front-end developers.
• Run user research and testing.
• Promote accessible, inclusive design.

Skills

Strong design portfolio

Experience using Figma

Knowledge of accessibility (WCAG)

Good understanding of front-end development

Strong communication skills

Experience with technical teams

Tools

Figma

Storybook

Job description

Overview

Location: Hybrid with London base location

Salary: £58,173 to £67,358 per annum

Hours: 36 hours per week – flexible options considered

Contract Type: Permanent

Are you a senior experience designer who wants to make a difference?

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025

At Clarion Housing Group, we’re making websites and apps that are simpler, more accessible, and more useful. We design for a wide range of use cases — from residents managing their homes and tenancies, to buyers looking for a new property, and staff working behind the scenes.

We’re now hiring a Lead UX/UI Designer to help us improve these experiences.

What you'll be doing

You’ll lead a small team of designers, working closely with:

• Product and Change teams
• In-house software engineers
• External agencies

Your work will include:

• Managing and mentoring other designers
• Designing websites, portals, and internal tools
• Improving complex journeys and back-office processes
• Co-creating components with front-end developers
• Owning and evolving our design system (Figma + Storybook)
• Running user research and testing
• Turning insights into wireframes, prototypes, and final designs
• Promoting accessible, inclusive design

What we’re looking for

• A strong design portfolio (services, websites, or tools)
• Experience using Figma and Storybook
• Knowledge of accessibility (WCAG) and inclusive design
• Good understanding of front-end development
• Strong communication and collaboration skills
• Experience working with technical and non-technical teams
• Confidence managing design work across multiple projects

Experience in housing, public services, or regulated sectors would be an advantage, as would line management experience.

Why join Clarion?

This is your chance to use design to make a real difference — for people looking for homes, managing their tenancy, or doing vital work behind the scenes.

You’ll join a growing Product & UX team that values simplicity, accessibility, and teamwork.

If this sounds like an opportunity for you then please review the full role profile before applying — Lead UX / UI Designer.

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle — dive in and find out more here.

Not sure who we are and what we do; visit our website to learn more.

Closing Date: Thursday 5th February 2026 at midnight.

Interviews are likely to be held on: Friday 6th February and Monday 8th February 2026.

This is a hybrid role with a base location in London. Candidates should expect to work from the office up to 1 day per week. Occasional travel may also be required.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.