Lead Tea Mixologist

The Bird; Greenhithe; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Sunday Times Best Places To Work 2024

Friendly team culture

Pension scheme

25 days holiday + bank holidays

Birthday day off

Life Insurance & Income Protection

Health Cash Plan

Volunteer days (paid)

Dog-friendly office

Flexible working

Job summary

Bird & Blend Tea Co. is seeking a Store Team Leader to support the day-to-day running of our store, collaborating with the Store Manager and Assistant Store Manager.

You will lead the team, delegate tasks, and ensure a safe, clean, and welcoming environment to deliver an exceptional customer experience. Ideal candidates will have prior small-team leadership, a passion for customer service, and a drive to grow within a growing, ethical brand known for its tea innovation and sustainability

Qualifications

• Experience leading a small team in a retail or hospitality setting.
• Excellent customer service with a friendly, proactive approach.
• Strong communication and delegation skills to guide daily store operations.

Responsibilities

• Ensure the customer experience is consistently delivered by the team.
• Oversee opening/closing, communicate targets, and maintain health and safety standards.
• Coordinate workload, delegate tasks, and monitor daily/weekly/monthly tasks.

Skills

People leadership

Customer service

Communication

Team coordination

Job description

Bird & Blend Tea Co. is seeking a Store Team Leader to support the day-to-day running of our store, collaborating with the Store Manager and Assistant Store Manager.

You will lead the team, delegate tasks, and ensure a safe, clean, and welcoming environment to deliver an exceptional customer experience. Ideal candidates will have prior small-team leadership, a passion for customer service, and a drive to grow within a growing, ethical brand known for its tea innovation and sustainability