Store Leader: Create Memorable Tea Experiences & Grow a Team

Bird & Blend Tea Co.; York and North Yorkshire; On-site; CAD 49,000 - 60,000; Full time

Benefits offered by this job

Sunday Times Best Places To Work 2024

Pension scheme

25 days holiday

Birthday off

Life Insurance

Health Cash Plan

Volunteer days

Dog-friendly office

Job summary

Bird & Blend Tea Co. is seeking an Assistant Store Manager to join our York team. You will work with the Store Manager to lead a passionate team, deliver exceptional customer experiences, and ensure our store reflects our brand values in every interaction.

This full-time, on-site role involves weekends and some evenings, focusing on people development, merchandising, and day-to-day operations to drive sales and store standards across our vibrant tea community.

Qualifications

• People management experience in customer service roles.
• Strong communication and problem-solving skills.
• Brand ambassador with ability to motivate teams.
• Sales skills with track record of achieving targets.
• Excellent customer service and relationship-building abilities.

Responsibilities

• Lead and develop a high-performing store team.
• Oversee daily store operations, opening/closing procedures.
• Plan and organise staff rotas to ensure adequate cover.
• Coach, onboard and train new team members.
• Drive sales growth and improve customer experience.

Job description

Bird & Blend Tea Co. is seeking an Assistant Store Manager to join our York team. You will work with the Store Manager to lead a passionate team, deliver exceptional customer experiences, and ensure our store reflects our brand values in every interaction.

This full-time, on-site role involves weekends and some evenings, focusing on people development, merchandising, and day-to-day operations to drive sales and store standards across our vibrant tea community.