Tea Experience Specialist - Part Time, In-Store

Bird & Blend Tea Co.; Dartford; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Birthday off

Staff discount

Pension scheme

Volunteer days

Dog-friendly office

Job summary

Bird & Blend Tea Co. in Bluewater is seeking a Tea Mixologist to deliver a fun, interactive customer experience while preparing tea-based drinks and guiding guests through our range of blends.

You will handle everyday retail tasks, assist with stock, and participate in events and sampling to showcase our products. The role is part-time, temporary until 24 December 2026, with a 12-hour work week.

Join a mission-driven team that values sustainability, community and exceptional service.

Qualifications

• Experience in a 1-1 sales environment is a plus.
• Brand representation aligned with company values.
• Genuine passion for our products and ability to share it with customers.
• Strong customer service skills with rapport-building ability.
• Professional, fair and kind customer interactions.
• Empathy to create a positive, inclusive experience.
• Weekend/evening flexibility is essential.
• Commitment to excellence and going the extra mile.

Responsibilities

• Passion for Sales: use enthusiasm to sell products and hit store sales targets.
• Till Transactions: handle till transactions smoothly and accurately.
• Store Procedures: follow delivery, stocktakes, and replenishment; keep stockroom organised.
• Health & Safety: maintain a safe, tidy work environment.
• Sustainability: support sustainability goals and ethics.
• Team Support: work with store management and teammates.
• Product Expertise: become an expert on Bird & Blend products and ethics.
• Customer Interaction: greet customers with samples and warmly welcome them.
• Customer Happiness: ensure memorable shopping experiences.
• Events: assist with store and local events, including evenings.
• Sampling: engage customers with in-store and external samplings.

Skills

Customer Service

Brand Ambassador

Product Enthusiasm

Product Expertise

Professionalism

Empathy

Flexible Availability

Approaching People

Job description

Bird & Blend Tea Co. in Bluewater is seeking a Tea Mixologist to deliver a fun, interactive customer experience while preparing tea-based drinks and guiding guests through our range of blends.

You will handle everyday retail tasks, assist with stock, and participate in events and sampling to showcase our products. The role is part-time, temporary until 24 December 2026, with a 12-hour work week.

Join a mission-driven team that values sustainability, community and exceptional service.